Episode 42
Young Blood
In this episode of Clover Club, Erika sits down with Rebecca, the owner of Young Blood in Atlanta, for a candid conversation about the real-life rollercoaster of running a small brick-and-mortar business.
Together, they pull back the curtain on what it actually takes to build and sustain an independent retail space—from surviving the impacts of COVID, to navigating shifting political climates, to dealing with (ugh) the realities of crappy landlords.
If you’ve ever dreamed of being your own boss or just want a peek behind the scenes of small business ownership, this one's for you.
Shop Young Blood here
Shop Hawkins & Clover here
Transcript
Welcome to Clover Club, a podcast
about curious conversations and stories
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:intended to make you laugh and learn.
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:I'm your host, Erica, and today I
am honestly so excited to be joined
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:by Rebecca, owner of Youngblood.
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:Rebecca.
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:Hi.
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:Hello.
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:How are you?
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:So good.
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:So happy to be here.
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:Thanks for having me.
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:The pleasure is mine.
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:So if you're listening, Rebecca
and I met like 30 minutes ago.
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:Um, but we have so many mutual friends
and then we kind of started chitchatting
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:on Instagram and became digital friends.
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:Yes.
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:, but we obviously have a lot in common
because we both own brick and mortar
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:retail stores in the city of Atlanta.
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:And so we were like, you know,
I think we should sit down
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:and and have a little chat.
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:Yeah.
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:And so that's what you're
listening to today, everybody.
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:, so Rebecca.
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:Youngblood is in Kaler Park?
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:Yes.
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:Okay.
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:And you have owned
Youngblood for how long?
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:, 12 years.
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:Okay.
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:Just that.
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:Just that.
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:Mm-hmm.
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:, that's funny.
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:I'm almost at 12 years here.
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:Oh, good.
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:, that's a good amount of time.
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:Happy 12 year anniversary.
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:Thank you.
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:And same to you.
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:, so you, I didn't know this
until we were chatting before
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:this, but you bought Youngblood?
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:Yes.
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:Okay.
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:And so, . When, how, when
was it initially opened?
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:So actually Youngblood was
founded in Atlanta in:
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:Wow.
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:Okay.
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:, by Maggie and Kelly, , they
opened it as an art gallery.
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:, at first it was only an art gallery
for, , young, independent, emerging
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:artists, hence the name Youngblood.
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:Ah.
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:, and it, I, I think their first
show was actually in their house.
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:They hung a house show.
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:They mo the story goes as far
as I remember, that they moved
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:all their furniture out and hung
a gallery show in their house.
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:Wow.
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:, and then I think a few years
later, they moved to an old
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:TV repair shop in Grant Park.
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:Um, and that's where a lot of people who
first started going to Youngblood when
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:the boutique component was added in.
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:. That's the first shop they remember
is going to the grant park location.
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:Okay.
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:Um, and so there, they started folding
in handmade, , items mostly from what I
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:remember that their friends were making.
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:This was pre Etsy, pre the, you know,
quote makers movement or whatever.
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:, that ended up coming.
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:, and then in 2007 they
moved to Highland Row.
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:Yes.
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:Which is where I came to know them.
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:Same.
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:And I started working for them in 2009.
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:Oh.
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:Part-time while I was finishing up
my decade long undergrad pursuit.
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:Um, and, , in 2012,
right after their 15th.
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:Anniversary of having the shop,
they decided they wanted to
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:move on and do other things.
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:And I was kind of at like a precipice.
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:Do I wanna go to grad school?
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:Do I, what do I wanna do?
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:Yeah.
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:, and I've always been in retail since I
was 15 and I kind of saw it as the perfect
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:opportunity to marry two things that I
loved, art, craft design with retail.
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:Yeah.
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:, and I just was like, you know, I don't
think this opportunity will just happen
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:again to be able to, , jump onto a moving
ship, so to speak, and then, you know,
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:try to steer it where I want to see it go.
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:, so I just, you know.
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:Just gave it a shot.
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:I love that.
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:And, uh, you're right.
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:That's the type of opportunity
where it's like, I may not have
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:anticipated this in my life path,
but it's like a big fork in the road.
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:Yeah.
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:, what were you studying in school?
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:Drawing and painting.
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:Okay.
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:So you are an artsy person.
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:Yeah.
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:I went to Georgia State, , and, , gotta
a BFA in drawing and painting there and
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:had a pretty like, robust studio practice.
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:I had a studio over at the
goat farm for a little while.
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:Cool.
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:And was really like deep in that
practice and was, was pretty close
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:to going to grad school, but I
would've had to have moved to Chicago.
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:And at, at that time, , I
was pretty clear-eyed that.
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:If I went to grad school, it, it would
probably mean that it was because
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:I maybe wanted to be a professor.
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:Okay.
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:Which actually I didn't
wanna be a professor.
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:Yeah.
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:Um, and so I was like,
why would I do that?
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:What am I doing this for?
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:More studio time is the answer.
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:But I was like unsure about if I would
have like graduate debt or I just like,
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:didn't I, I couldn't get to yes on it.
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:And I was literally in the middle
of kind of really trying to
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:untangle that and figure it out.
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:And it also happened to simultaneously
be, there was this period of time
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:where, , opportunities for people to make
a decent living as a professor started.
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:Really changing and shifting because
of the healthcare requirements
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:that were put on universities.
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:Yeah.
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:Instead of complying with that and
going ahead and giving their professors,
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:, healthcare, they just decided to
eliminate full-time professorships
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:and make everyone part-time instead.
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:Um, and it became harder and
harder to actually live a
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:decent life being a professor.
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:Yeah.
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:And so it just felt like, well, I
don't, that path doesn't seem stable.
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:Right.
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:And neither does this one, but.
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:This one seems fun.
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:Yeah.
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:Less bureaucratic.
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:Haha.
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:I mean, sort of, but
you know, I don't know.
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:Yeah.
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:I just, yeah, that makes sense.
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:Have you been to the goat
farm since they reopened?
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:Not yet.
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:I, I want to go.
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:It's so amazing.
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:I, your, your mind will be blown,
like having been that the pictures
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:look like it, like OG days.
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:Mm-hmm.
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:I also, I have a very good friend
who, , I spent like a decade
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:spending every Thursday night at the
goat farm of like pre-renovation.
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:Yeah.
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:, and going back now, yeah.
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:It's just like, holy shit.
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:Okay.
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:So, , did you ever, like, when
you were a kid, were you like,
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:I wanna own a retail shop?
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:Sort of.
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:Okay.
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:, sort of, yeah.
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:My great grandparents had a store.
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:Cool.
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:, I never went to it.
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:It was in Anderson, Alabama.
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:And from what I remember being
told, I think it was some sort
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:of like hardware store situation.
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:Okay.
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:But in their house, in their
sunroom, they had all of this.
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:Old equipment like this early 19 hundreds
cash register and like all this fun stuff
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:that I would just love playing with.
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:Yeah.
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:, I always wanted to play
store all the time.
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:I've always loved stores.
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:Yes.
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:, just conceptually, like, , was always
when I was a kid, super into the
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:windows and, , just, it always felt
like a really magical place to me.
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:Yeah.
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:, and so when I was 15 and I got my first
job, I was like, obviously, like, I feel
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:like a lot of people go, should I go into
food service or should I go into retail?
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:Totally.
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:And I went retail.
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:Yeah.
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:I tried to be a waiter one time and
it was one night, and then me Oh boy.
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:And the owner were both
like, this wasn't good.
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:Right.
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:Like, it was just not, like,
it didn't work out for me.
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:Yeah.
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:Um, but uh, yeah, I've
just always loved it.
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:I've always worked in retail,
I've worked small business retail,
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:I've worked corporate retail.
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:, and I just, I love it.
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:I, I.
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:So, yes, I always loved it.
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:Yeah.
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:But I don't know if I actually really,
truly thought I would have a store.
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:Okay.
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:I, I don't know if it was something
I really thought about like that.
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:Yeah.
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:I was 27 when this opportunity came up.
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:Okay.
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:So, um, still very much trying
to figure out what am I doing?
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:Yeah.
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:So yeah, I don't know.
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:I don't know that I really did necessarily
ever think it would be something that I
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:would do, but I did just always love it.
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:Yeah.
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:And you like accidentally
prepared for this.
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:Yes.
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:From the age of 15.
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:Yes, exactly.
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:Yeah.
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:I remember as a kid.
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:In elementary school, we had like
a fake grocery store and you could
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:like ring up like the plastic
bananas stuff it and stuff like that.
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:And the cash register and , ooh,
the thrill and exhilaration of using
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:that like Fisher-Price cash register.
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:And then I, my dad was a small business
owner and he would take me to work like
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:trade shows with him and I would get
to use the cash register and like bag
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:up people's orders and stuff like that.
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:That's so cool.
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:And , I realized in hindsight, did you
remember you, you mentioned magic, , uh.
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:Do you remember Practical Magic?
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:Oh, of course.
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:That okay.
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:Um, in hindsight, 'cause I rewatched
it, I think a year or two ago,
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:the Lavender Store, the like, yes.
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:I was like, I think there were like
these iconic movies that I grew
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:up watching that just like totally
romanticized the like whimsy Yes.
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:Of having just cute little local,
totally little brick and mortar shop.
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:Yeah.
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:But I wonder, I, so I've had leaned hard
into the retail for the past five years.
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:Yeah.
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:That was kind of like a
right before Covid decision.
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:Yay.
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:But the realities of it have
been very different from my
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:romanticized version of it.
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:, I think it's kind of like if you
love fine dining, like working in
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:a restaurant will maybe not make
you love fine dining the same Yes.
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:Like once you see behind the curtain.
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:, but have you, do you still love it just
as much or at, in this 12 year experience,
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:have you had discoveries and experiences
and things like that where you're like.
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:Hmm.
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:Yeah.
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:I, I do still love it.
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:, , my experience with it, I would
say, has kind of been very
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:cyclical or wave-like Okay.
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:, there's been periods of time
where I've loved it less Sure.
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:And periods of time
where I've loved it more.
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:Yeah.
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:, Right now obviously is a very difficult
time for all small business retail, I mean
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:retail and small businesses in general.
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:Mm-hmm.
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:But for small business retail in
particular, across the board, , every
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:small business owner that I've
been talking to for the past
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:couple of years is just like, help.
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:Yeah.
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:What's going on?
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:You know?
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:Yeah.
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:, and we've seen, you know, on social
media every other day there's
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:another indie retail shop, you
know, closing down, closing down.
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:Yes.
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:, and so.
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:Right now is probably one
of the most difficult times.
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:Yeah.
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:, to be a, a small shop owner, but, , I
have been really like leaning back
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:into, I'm trying to weather this moment
by leaning back into the foundational
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:things that I love about having a shop.
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:So I'm in my shop more right now than
I would've been maybe seven years ago.
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:Okay.
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:, when I had like the most employees
and everyone had, you know, their own
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:specialty and everything was delegated and
I'm overseeing and I'm coming in and, you
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:know, , now I'm really there a lot more.
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:, and, , I'm trying to enjoy little
things like walking in, in the
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:morning and taking my time.
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:Lighting the incense and walking around
slowly and looking at the space and
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:thinking about it, and really just
trying to enjoy being in, in the space.
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:Yeah.
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:, because I think when things are hard and,
, you know, when you're a small business
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:owner and you're constantly thinking
about it all the time and your brain
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:doesn't turn off it, it can be easy to
just overlook those like little things.
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:So I'm, I'm trying really hard to
like, live in my body in the space.
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:Yeah.
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:That's great.
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:, some days are easier than others.
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:Sure.
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:, but , yeah, I do, I do still love it.
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:, there's been a million times
where I've tried to do thought
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:experiments about should I quit?
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:Should I stop doing this?
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:Should I close the store?
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:Should I do something else?
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:Yeah.
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:And I just keep doing it.
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:Yeah.
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:I just keep showing up to do it.
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:And I, I think I.
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:It has to be from the, coming
from this place of like just
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:really loving it, you know?
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:Yeah.
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:Well it's too non-linear to, uh,
commit to if you don't love it.
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:Yeah.
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:I think that's like an imperative
ingredient and unpredictable.
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:Must be.
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:Yes.
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:Um, so you, when you bought the business
Uhhuh, they were still on North Highland?
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:Yes.
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:And then you've moved twice.
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:Yes.
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:Is there a story there, Uhhuh?
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:Is it a story you can share?
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:Yes.
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:Okay.
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:Uh, you, I can give the
second location light version.
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:Okay.
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:, so like cosmic joke of cosmic jokes,
, we signed a lease to move, so we, we
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:were on, well, okay, let me back up.
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:We were on North Highland, , and in 20.
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:18 ish.
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:So I was there from 2012 to 2018.
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:So I was there about six years.
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:Okay.
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:About 2018.
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:I started kind of feeling
like, I think that we are
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:plateaued here in this location.
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:I feel like I'm trying really hard
to push it and, and grow, and it's
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:just starting to feel like we're on a
plateau and I, I'm not sure how to shake
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:out of this and go to the next rung.
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:I, I don't kind of have an online shop,
but it's not really growing quickly and
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:yeah, I don't really know that much about
like SEO or all of these things that,
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:, don't come naturally and that like cost a
lot of money to pay an expert, rightfully
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:so, but like money that I don't have.
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:Sure.
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:, and so I thought well, maybe if we
move to a different neighborhood.
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:Have a bigger store, , incorporate
other, like, new services.
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:Like at that point in time we had
incorporated floral design into the shop.
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:Cool.
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:We can have events, we
can do all these things.
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:So, , in the beginning of 20.
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:19.
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:I toured the space at the Atlanta
Dairies for the first time.
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:Okay.
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:And we negotiated on that
space for about a year.
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:And then the cosmic joke is that
we signed the lease on that space
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:in, , on February 20th, 2020.
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:Fuck
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:yes.
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:That was the exact same time period.
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:I was doing an almost
six figure remodel here.
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:Uhhuh, uh, obviously cool.
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:Without the plan of being
closed for three months.
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:Mm-hmm.
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:Okay.
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:I feel you on that.
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:Yes, yes.
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:And at that point in time, you
know, the world was pre pandemic.
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:, all of the grand plans that we had been.
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:Sold and described about that development
and all the grand plans that we
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:had in our mind for the business.
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:No inkling that those things
would not be true and possible.
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:Yeah.
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:, was this real quick?
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:Uh, was this Pace's properties Okay.
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:Continue?
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:Yes.
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:, and so then the pandemic happened
and construction was paused.
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:, at the same time, the, , owner of the
Highland Row who had been our landlord
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:forever was trying to sell that.
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:Yeah, I've heard some
stories about that as well.
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:And so that whole thing was
happening and , if I'm honest, by
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:the time it finally came time to.
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:Move forward with moving.
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:I, I really didn't want to anymore.
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:Yeah.
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:But you're committed.
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:We had signed a lease
shit with a corporation.
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:Yep.
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:Not a person.
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:They used to be my landlords too, here.
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:Mm-hmm.
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:, so that's why I wanted to clarify.
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:Mm-hmm.
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:And if that was the same Yes.
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:Situation.
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:Okay.
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:, and,
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:but you know, you know, you're, you're
thinking like, if I wanna try to get out
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:of this now, I'm fighting now, or maybe
I'm fighting later, I don't really know.
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:I'm not sure.
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:And I sort of just felt like
this was something I chose to do.
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:I am going to.
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:Honor this contract that I signed and move
forward with everything I have, try to
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:make this space as good as I can make it.
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:And still, among all of this uncertainty
about what's going on in the world,
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:what's gonna happen, what's the
future of retail, what's the future
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:of in-person experience, all of that.
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:Yeah.
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:I'm just gonna do it and
just see what happens.
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:Yeah.
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:, and so I did,
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:uh, and pretty much immediately
knew that I had to figure out
398
:how to get out of it really.
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:, yeah.
400
:So, . The development was at that point in
time in a state of partial construction.
401
:Right?
402
:It was perpetually under construction
actually the entire time we were
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:there until the day we left.
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:Mm-hmm.
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:, we didn't know at the time, and when
I say me, I mean us and also all the
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:other businesses that were there.
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:, we didn't know that it was going to
remain that way because the property
408
:was being shopped around for sale.
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:And so, do you know why?
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:I don't know actually.
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:Okay.
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:Let me just spill a little tea here.
413
:Pace's properties it was two
brothers that started that, , group
414
:and they had a falling out.
415
:Okay?
416
:And one brother absorbed X number
of properties and the other brother,
417
:brother absorbed y number of properties.
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:Okay?
419
:I don't know if you and I were under
the same brother, but I know the
420
:brother that absorbed my property,
421
:Uhhuh, was charged and held liable
with felony embezzlement because
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:he was defrauding his investors.
423
:And so part of that.
424
:While I was at dairies,
this was happening.
425
:Oh yeah.
426
:Shit.
427
:Yes.
428
:So he had to, um, like divest and
essentially I think one of his main
429
:investors took over the properties
and he had to give it all up.
430
:But I, . This makes a lot of sense.
431
:Yes.
432
:So there was a behind the scenes
like major lawsuit going on and
433
:Okay, this is all public information.
434
:Okay.
435
:And I don't like this guy.
436
:He's an asshole.
437
:Yeah.
438
:So I don't mind talking shit
about him on this podcast.
439
:Yeah.
440
:,, but he, , on his ledger, , someone I know
saw this in the court documents, like it
441
:showed this tenant's paying this much and
he had me down as paying like $5 a square
442
:foot, as you know, is not a real number.
443
:Right.
444
:You're like actually paid
$5,000 a square foot.
445
:Literally that like, so just
completely lying about Wow.
446
:And then I, I don't, this
is me just speculating.
447
:I think he maybe was just like
pocketing the difference and
448
:like telling the investors Whoa.
449
:Yes.
450
:Interesting.
451
:So that is the drama Okay.
452
:Of that development and
he had to get rid of this.
453
:Yeah.
454
:It's a whole.
455
:Whole thing.
456
:That makes a lot of sense.
457
:Because for us, we had a lot
of contact with him and a lot
458
:of conversations with him.
459
:Prior to moving in, , and
once we all moved in, I just.
460
:Like never saw him again.
461
:That totally does.
462
:And like never talked to him again.
463
:Yeah.
464
:And was sounding the alarm with
the property management company.
465
:Something is wrong here.
466
:Yes.
467
:In this development and here's
the list of what they are.
468
:Um, yeah.
469
:You know, we had like a business
owners, , group of all the people who
470
:had shops and restaurants and stuff there
who would get together every month and
471
:have meetings with, , each other about
the things that were wrong, that were
472
:hurting our businesses by being there.
473
:And would, , put in requests with
property management and ownership
474
:for these things to change.
475
:And I'm talking like.
476
:Basic things, like there is no signage,
there is no wayfaring anywhere.
477
:When you pull into the parking
garage, there's no map or directory
478
:or list of businesses when you
walk out of the parking garage
479
:and you go into the development.
480
:There's no signs that say retail
this way or NN nothing at all.
481
:That indicates there's any reason anyone
should walk in any direction at all.
482
:Really.
483
:Yeah.
484
:, the whole entire front of the building,
which is where our shop was located,
485
:on the front, there was no lighting.
486
:Oh my God.
487
:So in the, , fall and winter months, , by
5:00 PM it looked like we were closed.
488
:Yeah.
489
:And I would be sitting at the register or
at my desk and I would hear, I could hear
490
:people walking by on the sidewalk saying.
491
:One person would say, what's that?
492
:And the next person would
say, oh, I don't know.
493
:That looks closed.
494
:It's like a warehouse
or something, you know?
495
:And I would hear this happening Damn.
496
:All the time.
497
:Yeah.
498
:That's so frustrating.
499
:Yes, very frustrating.
500
:, 'cause it was so just dark.
501
:There was no signage.
502
:There was, I mean, it
was just, it was awful.
503
:Yeah.
504
:, and also was still very much an act,
active quote unquote construction
505
:zone that was just, I remember this
perpetually not going anywhere.
506
:Yeah.
507
:, and you know, we had had like a little
bit of a, of a runway on our rent
508
:where I think it was like six months
or something, if I'm remembering
509
:correctly, where we were just paying Cam
plus a percentage of our rent as rent.
510
:Okay.
511
:That's great.
512
:And as we started approaching
the end date mm-hmm.
513
:For that,
514
:. I, I mean, I knew we would never be able
to pay what, what they wanted, you know?
515
:Yeah.
516
:So I started requesting meetings
and requesting conversations and
517
:requesting to, you know, I'm sending
them all my sales reports, they know
518
:what our sales are, and, you know, the
rent was already wildly outrageous.
519
:Yes.
520
:Maybe on another timeline where
covid didn't happen, those numbers
521
:could have actually worked.
522
:Mm-hmm.
523
:, but their expectation was
never recalibrated for the
524
:new reality, , that tracks.
525
:Yeah.
526
:So I started, you know, sounding the
alarm, trying to just get ahead of
527
:it and no one would ever talk to me.
528
:That also helps.
529
:, yeah.
530
:Or anyone else, not just me and any
of the other business owners as well.
531
:We all had the same, basically
the same experience there.
532
:Yeah.
533
:And all, we all ended up.
534
:Leaving that development within the same,
you know, four to six month time period.
535
:Mm-hmm.
536
:That says a lot.
537
:So, uh, there's like a giant issue, I
think this is probably nationwide, but
538
:you get these big corporate developers
making these, uh, you know, cute
539
:in town, renovated warehouse, mixed
use communities, and they're like,
540
:we love local and small businesses.
541
:As long as you can afford the same
price per square foot, that like
542
:a target or a corporation can.
543
:Yeah.
544
:And then once that paperwork is
signed, they're just like, Hmm.
545
:I don't remember that conversation we
had about being like partners in any way.
546
:Yeah.
547
:And like supporting our tenants.
548
:Well, and an even more sort of bleak
pattern that I've noticed is not
549
:only are they, to me, it looks like.
550
:They want the local businesses
to prove the concept for them.
551
:Mm-hmm.
552
:And then get rid of them.
553
:That's so interesting.
554
:That's what it looks like to me.
555
:Yeah.
556
:Like make this look cool and relevant
and local and then we kind of already
557
:know that it's not gonna be quite like
there for you, but you are gonna go
558
:ahead and like prove this concept for us.
559
:And then when you can't actually
afford to pay the same amount as
560
:Target can, we'll just like get
Target instead, you know, or whatever.
561
:Or West Elm or whatever,
you know, whatever.
562
:Insert corporate, you know, retail here.
563
:Yeah.
564
:, I, I think.
565
:There's something there with that.
566
:I think you're, is nasty.
567
:It is nasty.
568
:I think you're a hundred percent correct.
569
:And I had an experience, I don't
know if you ever fished around
570
:at moving to PO City Market.
571
:I have a very funny
story about, about that.
572
:Oh, really?
573
:Well, I have a quick one and it that
I almost moved to pomp city market.
574
:Yeah.
575
:Yeah.
576
:And uh, like man, they're real good
at like wheeling and dealing Yes.
577
:And selling you on something.
578
:And then, uh.
579
:In hindsight, I'm unbelievably
glad that I didn't.
580
:But you watch the small businesses
just kind of like disappear from
581
:font and, , you know, there's
Glad and Young, which is amazing.
582
:Mm-hmm.
583
:Like they're my favorite actual
small business that's out there.
584
:They're so sweet.
585
:They're such kind women too.
586
:They're the best.
587
:, and they were like very
like, candid with me.
588
:Like I had some chats with them
when I was looking at space there.
589
:, but they totally do that.
590
:Like they talk the talk for
being pro small business.
591
:Yes.
592
:And then at the end of the
day, yeah, they aren't.
593
:Yeah.
594
:Yeah.
595
:What's their story?
596
:My experience with them was
really interesting in that we
597
:were on North Highland then.
598
:Yeah.
599
:When it was built.
600
:And I was very conscious at that point
already that in my mind I called it,
601
:I, I always called it a black hole.
602
:I was like, everything
around this is going to get.
603
:Stuck in the gravitational
rotation of this thing is analogy
604
:kind how I thought about it.
605
:Yeah.
606
:, and so at first I was like, should
I just dive into the center Right.
607
:Or what should I do?
608
:You know?
609
:, and so I reached out and asked
them for their leasing packet.
610
:Mm-hmm.
611
:And this was like a few years into me
taking over the shop and everything
612
:was, this was like probably around
what, what, 20 14, 20 15 probably ish.
613
:Okay.
614
:Really?
615
:Um, yeah.
616
:And, , we were like humming along,
like things were going good and I was
617
:like, yeah, maybe we can go over there
and just, you know, dive right in.
618
:Yeah.
619
:And so I requested their leasing packet
and I was reviewing it and at the same
620
:time, someone from their leasing office
reached back out to me and basically said.
621
:Well, if you want to come here
or like come have a meeting, we
622
:really just need you to, , I guess
create like a presentation about why
623
:you would be a good fit here and.
624
:Almost simultaneously that this person is
telling me this, I'm flipping through the
625
:leasing packet and my business is in it.
626
:What?
627
:And I was like, why is my
business in your leasing packet?
628
:Like, but you're asking me to tell
you why I would be a good fit.
629
:, basically there was a, a, a several
pages that were about who the ideal
630
:customer of Pont City Market was.
631
:And there was one per, they, they had
created these like fictional people,
632
:like, you know, this fake Christ Rebecca.
633
:They were like, Christie,
27, she, this is her job.
634
:This is what she likes
to do on the weekends.
635
:You know, they created these like faux
shoppers or whatever, their archetype.
636
:Yeah, yeah.
637
:And then they had put like the
shops in the area or businesses
638
:in the area that these.
639
:Customers, , shop at.
640
:Mm-hmm.
641
:And my store was there, like listed
as one of them, and I, I just like
642
:paused for a second and I was like,
okay, so my business is in your
643
:packet, but you want me to prove
why I should be in your development?
644
:And also, by the way, this person
who's talking to me doesn't even
645
:realize that they're talking to someone
whose business is in this packet.
646
:Yeah.
647
:So it just felt messy.
648
:Mm-hmm.
649
:And weird.
650
:And I just got a.
651
:Bad vibe from it.
652
:It's a huge red flag.
653
:Yeah.
654
:And so I was like, I just actually
never talked to them again.
655
:Yeah, that's the best.
656
:Just didn't talk to them again.
657
:Yeah.
658
:I think you learned
everything you, you mentioned.
659
:Yeah.
660
:It was really weird.
661
:Yeah.
662
:That's unhinged.
663
:Yeah.
664
:It was strange.
665
:I, there's this new thing and like,
obviously you and I don't have corporate
666
:jobs, , but I have clients and maybe
you have customers and friends where
667
:it's ex maybe not expected, but there,
it's like not uncommon these days with
668
:job interviews for people to go through
like eight rounds where you have to
669
:like, make a PowerPoint presentation.
670
:I can't.
671
:I can't.
672
:And like, do work for a job that you
don't have, like I don't get that.
673
:I don't either.
674
:Like, I'm not doing unpaid labor for you.
675
:Right.
676
:And you're like, thanks
for that little show.
677
:Like, but we're gonna
go with someone else.
678
:Right.
679
:Like, what?
680
:Yeah.
681
:Yeah.
682
:I, yeah.
683
:I have so much, respect, obviously.
684
:But also my husband works a corporate
job, so like, but I've always known
685
:since I was young, like, oof, woof.
686
:Like, yeah, if I can help, I mean, I'll do
anything I need to do to survive, right?
687
:Sure.
688
:But if I can help it, not me.
689
:Yeah, I can't, I can't do it.
690
:I, my mouth is way too big to work a
corporate job, and I'm too, like I.
691
:I am really into efficiency and the
minute I would, I would see a system
692
:that doesn't make sense to me, but
why are we doing this this way?
693
:Doesn't make any sense.
694
:Yeah, same like, I'm not,
I'm not a good employee.
695
:I think that's how you end up taking over
a store that is somebody else else's.
696
:I think that's exactly it.
697
:You're like, I can do this.
698
:Just step aside, I.
699
:Literally got this.
700
:Yeah.
701
:Yeah.
702
:I'm like, yeah, I, I couldn't do it.
703
:Wish like a minute.
704
:Which like, in some respects, like haha
jokes on you, you know, because everyone
705
:always says, you know, if you, what's
the, what's that phrase that's like, you
706
:know, small business owners will work
like, you know, 24 hours a day to avoid
707
:working 40 hours a week or whatever.
708
:Yes.
709
:Yeah.
710
:But we're in charge of those 24 hours.
711
:Exactly.
712
:And they fit well with my,
like, sporadic energy levels
713
:to, that's exactly it, you know?
714
:Yeah.
715
:I think that's important.
716
:Yeah.
717
:, is there anything you've discovered
about yourself in this past 12 years
718
:of business ownership that you're
like, oh, I wouldn't have tapped into
719
:that if I hadn't been in this dynamic?
720
:I, I, I'll say one thing that I've shown
myself a lot through a lot of different.
721
:Problems and solves is that
I'm pretty fucking resilient.
722
:That's such a good aha.
723
:I am like, I'm like a little
cockroach or something, you know,
724
:like I just, I do feel that way.
725
:And, and not to say that I am naive
to the ways in which like, you can
726
:be taken out or you can have to
shut down or things can go badly.
727
:Sure.
728
:, 'cause I've survived some of
those inexplicably already.
729
:Yeah.
730
:Um, where it felt like I
was teetering on the edge.
731
:Okay.
732
:, specifically when I was trying
to get out of dairies, you know?
733
:Yeah.
734
:I mean, it was like, it, it was
like I was, in hell and I was like
735
:trying to figure out how to get
the devil to let me go or whatever.
736
:Not to be like, you know, I
don't believe in the devil, but
737
:you know, you know what I mean?
738
:The metaphorical devil.
739
:No.
740
:But there, there's those intense like
breaking points where you're just like.
741
:This is heavy.
742
:Yeah.
743
:Real heavy.
744
:How did I get here?
745
:Okay.
746
:Am I gonna be okay?
747
:, yeah.
748
:Just, I, I do feel like, damn girl,
you are like a resilient person.
749
:That's awesome.
750
:You know?
751
:Which makes me feel good.
752
:Yes.
753
:Good.
754
:Makes me feel like I can handle a lot.
755
:Yeah.
756
:Which is good and bad because I think,
because I know I can handle a lot.
757
:Sometimes I put myself in situations
where I have to handle a lot.
758
:Right.
759
:And I could have, because I can
created a softer space for myself.
760
:That makes a lot of sense.
761
:, I had a recent situation where I, uh,
I'll avoid the details in case lawyers
762
:need to be involved at some point.
763
:Mm-hmm.
764
:, but uh, the situation came up and I was
like, oh, like I vividly know, like.
765
:Erica three or four years ago
even would be crying and just
766
:like stressed out about this.
767
:Yeah.
768
:And I was calm, like I knew exactly
how I was gonna handle it, and
769
:I just had this trust that like
this one way or another, yeah.
770
:This is gonna work out.
771
:Yeah.
772
:And it's gonna be fine, but you
can't get there without going
773
:through the experiences that
kind of like build that muscle.
774
:Yeah.
775
:Um, there's no way to fake that.
776
:Mm-hmm.
777
:So, okay, let me circle back to dairies.
778
:Yeah.
779
:So bad fit.
780
:Um, bad fit.
781
:Yeah.
782
:How did you actually
get out of that least?
783
:So, one, one of the things that I'm the
most grateful to past Rebecca for probably
784
:out of top five in my whole life, things
that I'm grateful to past Rebecca for.
785
:Mm-hmm.
786
:, I, during the negotiation phase of
going into the space, , of course
787
:like they present you with all of
these papers you've gotta read through
788
:like a 700 page, document, you know?
789
:Yeah.
790
:From the beginning, I was
adamant that I would not sign a
791
:personal guarantee on this lease.
792
:Oh, good.
793
:Okay.
794
:, and it's obviously something that's
pretty standard in commercial leases.
795
:Almost every single person
wants you to sign it.
796
:Yeah.
797
:, I'm surprised they were okay with that.
798
:I felt very con convicted that I would
not, and even ended up having a phone
799
:conversation about it where I said to
them, , if this all doesn't work out
800
:and , I have to close my business,
my family's home, , means way more
801
:to me than it would ever mean to
you, and I will not give it to you.
802
:Fuck.
803
:You know?
804
:Yes.
805
:Like, I'm not That's right.
806
:I was just like, absolutely not.
807
:Yeah.
808
:, and so I was like, you know, I will walk
away, essentially, I'll walk away from
809
:this lease if you don't find a compromise.
810
:Yeah.
811
:And so their compromise was you can sign
or you can pay a double security deposit.
812
:Perfect.
813
:Which I did.
814
:, did you get your security deposit back?
815
:Oh, absolutely not.
816
:Okay.
817
:, absolutely not.
818
:, so that money was long gone.
819
:Fast forward.
820
:, I'm trying to get out of this lease now.
821
:Yeah.
822
:But now I'm working with the people
who have bought the property mm-hmm.
823
:Who don't really know anything
about the past, who don't care
824
:about me, who I've never met.
825
:I don't even know their names.
826
:I actually don't even know who owns it.
827
:Yeah.
828
:Like, it's just like a,
you know, phantom person.
829
:There's not a lot of clarity afterwards.
830
:Yeah.
831
:Or communications.
832
:Yeah.
833
:Yeah.
834
:And so, . Started negotiating with them.
835
:Oh, oh, let me back up and say this.
836
:This was like, I can't, I
still can't believe I did this.
837
:'cause I've never done
anything like this before.
838
:But basically, I, I told you that I
had, , started trying to sound the alarm
839
:and tell them like, this is going badly.
840
:And so was everyone else.
841
:Like, we were all like,
help, like we're drowning.
842
:Yeah.
843
:Like we need to talk about this.
844
:No one would talk to us.
845
:So when our runway, , dried up and
it was time to pay full rent and we
846
:couldn't, , we tried for, , a couple
months, , and I was just emailing
847
:them all the time, calling like,
please someone just talk to me.
848
:No one would talk to me at all.
849
:No one would respond to me or
any of the other business owners.
850
:Like, they just ignored us all basically.
851
:, and so I was like, well.
852
:Maybe if I stop giving them money Yeah.
853
:They'll talk to me.
854
:Fair.
855
:And so I did that.
856
:I just like stopped giving them money
for a couple months just 'cause I
857
:was like, I, which was terrifying.
858
:I was like, this isn't, yeah.
859
:But I was desperate.
860
:I could not get them to even speak to me.
861
:Yeah.
862
:That was, that was the leverage you had.
863
:Yeah.
864
:I was like, this is like, they're
gonna have to talk to me, you know?
865
:Yeah.
866
:, and so, , they did talk to me by
just having their lawyer contact me.
867
:, and That's so rude.
868
:Yes, it was rude.
869
:But, but also, fine.
870
:I was like, you know what,
this is what was coming.
871
:Talking to this attorney is the only,
we were always gonna have to walk
872
:through this door to get out of here.
873
:Sure.
874
:You know that all roads are
leading to attorneys right now.
875
:Yeah.
876
:So let's do this.
877
:, and it was Christmas time, which
I was just like, how dare you?
878
:You know, like I was, I was like, this
is the best time of year for shops.
879
:I'm also trying to like, just
personally enjoy the holidays.
880
:Right.
881
:Which was like a no no.
882
:, and, so anyway, I, the
attorney, emailed me.
883
:And I remember like that very moment
with such clarity that I opened my inbox
884
:and had that email from the attorney.
885
:I knew it was coming, I
just didn't know when.
886
:And of course then my stomach
was like in my throat.
887
:And , anyway, , it was actually
fairly anti-climatic in the end.
888
:We negotiated back and forth on
basically just a price to let us out.
889
:Okay.
890
:, so that's how we ended up.
891
:We had to pay them to get out.
892
:So what happened was that
they kept the double security
893
:deposit that we had paid Uhhuh.
894
:Um, and then, essentially since that
was Christmas time, obviously that's
895
:the busiest, most lucrative time.
896
:It's usually the time of year
that people make money to help.
897
:Sustain their business through the
slow months of the beginning of
898
:the year and through the summer.
899
:Yeah.
900
:But for us, we had to, , write a check
for basically every penny that we had
901
:in our bank account and give it to
a corporation that we had never met
902
:or didn't even know who they were in
order to get out of this lease that
903
:still had another few years left on it.
904
:Yeah.
905
:Um, but then you need capital to go move.
906
:Yes.
907
:Okay.
908
:Keep going.
909
:So, so, , we started over.
910
:Wow.
911
:After 10 years in business,
we started over from nothing.
912
:Jesus Christ.
913
:, it was crazy.
914
:And this is why I say like.
915
:Like, like I just keep doing this.
916
:So like, there Yeah.
917
:Like that, that was a very natural point
at which I think most sane people probably
918
:would've been like, I'm good on this.
919
:Yeah.
920
:I'm gonna not do this anymore.
921
:This thoroughly.
922
:Yeah, exactly.
923
:Yeah.
924
:, but I felt indignant about
allowing a faceless corporation
925
:to destroy my business.
926
:Yes.
927
:Good.
928
:Even though the odds were
very much not in my favor.
929
:Yeah.
930
:, and so we had a really big moving sale,
, and ended up actually like selling
931
:through maybe 90% of our inventory
that we had in the store at that time.
932
:And that gave us enough money to get out
of there and be closed for a couple of
933
:months to rebuild the shop in our new
location and start over from nothing.
934
:Oh my gosh.
935
:I'm so funny.
936
:Ask you about this because it was crazy.
937
:You would never know of the behind the
scenes based on your Instagram post.
938
:I know, obviously.
939
:Well, I've tried so many times to
think about because anyone who's
940
:asked me about this story, who I've
told this story is like, oh my God.
941
:Like, you have to tell people about this.
942
:Yeah.
943
:People need to know about this.
944
:You know, and I, I've thought
about so many times how to do that
945
:in a way that doesn't feel, um.
946
:That was two years ago, you know?
947
:Yeah.
948
:And it felt like too much time has passed.
949
:And so actually I'm very grateful
that this came up right now because
950
:Me too, I think people are very
curious about what happened.
951
:, and you know, when people are in the
shop and they ask me questions about
952
:it in person, it's, it's awkward to
like try to tell this whole story.
953
:Yeah.
954
:While I'm also being like, can I
interested you in this tomato candle?
955
:Um, oh my God, you just bought
the Trader Joe's tomato candle.
956
:Do, villa do.
957
:Oh, nice.
958
:Yesterday.
959
:It's so funny you mentioned that.
960
:Love a tomato.
961
:I, me too.
962
:We just got some fancy tomato candles
in and I'm just like over in there
963
:like huffing them all the time.
964
:Ugh.
965
:I have to come smell them.
966
:Um, yeah.
967
:So yeah, so that's, these are the stories
though that I think it's very easy to
968
:not share or to not share on a big.
969
:Skile, but this is the stuff people
need to know about and this is the
970
:stuff people are curious about.
971
:Yeah.
972
:And it's just the reality of
being a small business owner.
973
:Totally.
974
:And especially, I don't know what
your financial background is, but
975
:I like, I don't have investors,
I don't have a trust fund.
976
:Like I, every single dollar that
comes and goes from here, I touch.
977
:Yeah.
978
:And it's really, really scary.
979
:It is, yeah.
980
:And there's certain big numbers
that in various times get thrown out
981
:that for somebody like me feel huge,
but for them it's fucking nothing.
982
:It's nothing.
983
:Exactly.
984
:And they treat you.
985
:It, it's rough.
986
:I, I really have a hard time with that.
987
:It's, and I'm super unhappy with
my landlord here now, so it's
988
:like this topic is very Yeah.
989
:Of the time.
990
:Yeah.
991
:, are you happy with your new
landlord in your new adorable space?
992
:Yes.
993
:I love our new space.
994
:, I love Candler Park.
995
:It's a very active community.
996
:Yeah.
997
:There's a lot of people walking around.
998
:Even like, we have more foot
traffic coming past our shop than
999
:we did even on North Highland.
:
00:40:39,870 --> 00:40:40,380
That's awesome.
:
00:40:40,410 --> 00:40:42,030
, which is really cool.
:
00:40:42,030 --> 00:40:42,090
Yeah.
:
00:40:42,140 --> 00:40:45,440
, the immediate neighborhood in
Candle Park is so supportive, so
:
00:40:45,440 --> 00:40:48,200
sweet, so happy that we're there.
:
00:40:48,400 --> 00:40:51,040
, and it's kind of been interesting.
:
00:40:51,040 --> 00:40:52,150
It's felt like.
:
00:40:52,150 --> 00:40:54,580
Almost like a return to the beginning.
:
00:40:54,610 --> 00:40:54,670
Yeah.
:
00:40:54,670 --> 00:40:58,270
Which, I mean obviously, like I just
said, financially it very much has been,
:
00:40:59,320 --> 00:41:05,150
but energetically too, because we're in
this new neighborhood that is, , smaller
:
00:41:05,150 --> 00:41:09,770
and closer knit, sort of like Poncy
Highlands and there's a lot of that area.
:
00:41:09,920 --> 00:41:10,460
Yeah.
:
00:41:10,460 --> 00:41:14,800
And , you know, people are coming in
and being like, what's this place?
:
00:41:14,890 --> 00:41:14,980
Mm-hmm.
:
00:41:15,370 --> 00:41:18,280
And I find myself explaining.
:
00:41:19,135 --> 00:41:24,655
What like independent craft and design
is again, which is like something that
:
00:41:24,655 --> 00:41:26,695
I didn't have to do for a long time.
:
00:41:26,695 --> 00:41:26,755
Yeah.
:
00:41:26,785 --> 00:41:28,765
Um, and so that's been really fun.
:
00:41:29,095 --> 00:41:29,245
Yeah.
:
00:41:29,245 --> 00:41:30,055
And cool.
:
00:41:30,145 --> 00:41:32,785
, and yeah, I really like it over there.
:
00:41:32,845 --> 00:41:33,175
That's great.
:
00:41:33,175 --> 00:41:37,885
I hope that we, you know, it's, it's
a weird time for all of retail, but
:
00:41:37,885 --> 00:41:41,845
I hope that when we get through
whatever it is that's happening
:
00:41:41,965 --> 00:41:44,155
for all of us right now mm-hmm.
:
00:41:44,156 --> 00:41:48,645
That, , we can really be like, settled
in and thriving in that neighborhood.
:
00:41:48,675 --> 00:41:48,735
Yeah.
:
00:41:48,825 --> 00:41:49,755
I think we can.
:
00:41:49,995 --> 00:41:50,085
Yeah.
:
00:41:50,085 --> 00:41:52,905
You know, I don't think I have it in
me to like move anywhere else again.
:
00:41:53,175 --> 00:41:53,955
You're like, this is it.
:
00:41:54,945 --> 00:41:56,775
So I'm like, this is where we live now.
:
00:41:56,805 --> 00:41:57,075
Yeah.
:
00:41:57,075 --> 00:41:58,485
Or we don't live anymore.
:
00:41:58,485 --> 00:41:59,650
You know, I think that's fair.
:
00:41:59,655 --> 00:42:03,315
I say that and then who
knows what I, I, you know, I.
:
00:42:03,795 --> 00:42:07,515
For some reason I just,
I can't give her up.
:
00:42:07,695 --> 00:42:07,875
Yeah.
:
00:42:07,880 --> 00:42:09,405
You know, I just, it's your baby.
:
00:42:09,405 --> 00:42:09,915
Yeah.
:
00:42:09,915 --> 00:42:11,715
I can't give her up, but that makes sense.
:
00:42:12,225 --> 00:42:12,615
Yeah.
:
00:42:12,795 --> 00:42:16,905
So have you, you mentioned earlier
that you had like dabbled in online,
:
00:42:16,905 --> 00:42:18,315
but you hadn't like, needed to that.
:
00:42:18,495 --> 00:42:18,585
Yes.
:
00:42:18,675 --> 00:42:21,075
, since then, have you increased
your online thing or you
:
00:42:21,075 --> 00:42:22,995
still predominantly in person?
:
00:42:23,025 --> 00:42:27,735
When we were over in the dairies,
we actually had gotten, I mean, as
:
00:42:27,735 --> 00:42:33,825
you know, making an online store is
just like a whole other business.
:
00:42:33,855 --> 00:42:33,915
Yeah.
:
00:42:34,125 --> 00:42:39,285
With as much work and effort and
labor as the brick and mortar
:
00:42:39,285 --> 00:42:41,825
part and, , it just takes forever.
:
00:42:41,825 --> 00:42:44,435
It takes so much longer than I
think most people think just,
:
00:42:44,465 --> 00:42:45,875
oh, just make an online store.
:
00:42:45,875 --> 00:42:47,255
Like, it's like nothing, you know?
:
00:42:47,435 --> 00:42:47,495
Yeah.
:
00:42:47,625 --> 00:42:50,175
, you can either spend a ton
of money or a ton of time.
:
00:42:50,205 --> 00:42:50,865
Exactly.
:
00:42:50,865 --> 00:42:52,575
And I'm always doing the last one.
:
00:42:52,695 --> 00:42:52,785
Yeah.
:
00:42:52,795 --> 00:42:53,485
, and.
:
00:42:53,885 --> 00:42:57,965
, at dairies, I had finally gotten
the online store to where it was
:
00:42:57,965 --> 00:42:59,645
a one, one-to-one experience.
:
00:42:59,645 --> 00:42:59,675
Okay.
:
00:42:59,675 --> 00:43:02,225
Everything that was in
the store was online.
:
00:43:02,285 --> 00:43:02,645
Great.
:
00:43:03,275 --> 00:43:06,695
But, and it had started like picking
up and things were going great.
:
00:43:06,755 --> 00:43:06,875
Yeah.
:
00:43:06,875 --> 00:43:09,725
We were starting to see a big
increase in online sales and like
:
00:43:09,725 --> 00:43:11,825
that part was starting to, to grow.
:
00:43:11,885 --> 00:43:12,305
Yeah.
:
00:43:12,365 --> 00:43:16,955
But when we sold all of our inventory
to move, we basically emptied our
:
00:43:16,955 --> 00:43:18,575
whole website down to nothing.
:
00:43:18,635 --> 00:43:18,905
Yeah.
:
00:43:18,935 --> 00:43:21,725
And then we kind of started over
with like different vendors.
:
00:43:21,725 --> 00:43:24,155
Some the same, but some different ones.
:
00:43:24,155 --> 00:43:30,040
And, , so anyway, over the past couple
of years I've been slowly chipping away
:
00:43:30,435 --> 00:43:33,825
at getting an online store back again.
:
00:43:33,825 --> 00:43:34,185
Yeah.
:
00:43:34,405 --> 00:43:40,075
, but it's been hard to do it all again
for the second or third time or whatever.
:
00:43:40,125 --> 00:43:44,595
. , and it's just me doing like,
you know, like everything.
:
00:43:44,805 --> 00:43:45,045
Yes.
:
00:43:46,005 --> 00:43:48,035
And so, . Yeah, it's slow going.
:
00:43:48,035 --> 00:43:48,815
It's getting better.
:
00:43:48,815 --> 00:43:55,475
I would say our online shop is,
uh, maybe like 60 or 70% of what
:
00:43:55,475 --> 00:43:56,675
we have in the stores online.
:
00:43:56,825 --> 00:43:56,855
Okay.
:
00:43:56,855 --> 00:43:57,545
Maybe 60.
:
00:43:57,575 --> 00:43:58,775
Maybe 60, not 70.
:
00:43:58,895 --> 00:43:59,135
Yeah.
:
00:43:59,165 --> 00:44:00,575
But I'm working on it bit by bit.
:
00:44:00,575 --> 00:44:00,635
Yeah.
:
00:44:00,665 --> 00:44:04,265
Every week I like am getting more and
more and more things online, so I do
:
00:44:04,265 --> 00:44:08,105
want to have the online store be back
to a more like one-on-one experience.
:
00:44:08,105 --> 00:44:12,755
But, , I dunno, sometimes
I'm always like, but for why?
:
00:44:13,055 --> 00:44:15,815
Like, because even then once
you put it up, you're like,
:
00:44:15,815 --> 00:44:17,765
okay, come buy these things now.
:
00:44:17,885 --> 00:44:18,065
Yes.
:
00:44:18,065 --> 00:44:22,925
And then sometimes they do, but a
lot of times they don't, you know,
:
00:44:22,925 --> 00:44:26,255
so you're like, how do I get the
people here to this online store?
:
00:44:26,375 --> 00:44:29,285
It is, uh, it is like a whole new beast.
:
00:44:29,315 --> 00:44:29,405
Yeah.
:
00:44:29,405 --> 00:44:30,305
It's really interesting.
:
00:44:30,335 --> 00:44:30,755
Yes.
:
00:44:30,935 --> 00:44:36,025
, we had last spring, a moment
of going viral, which.
:
00:44:36,370 --> 00:44:37,270
Have you ever had a postcode?
:
00:44:37,270 --> 00:44:37,930
Super viral?
:
00:44:37,930 --> 00:44:38,650
No.
:
00:44:38,680 --> 00:44:39,100
Okay.
:
00:44:39,100 --> 00:44:39,430
No.
:
00:44:39,430 --> 00:44:40,900
I'm so bad at Instagram.
:
00:44:40,900 --> 00:44:40,990
Oh my.
:
00:44:40,990 --> 00:44:42,220
Which I know is crazy.
:
00:44:42,220 --> 00:44:43,390
I'm so bad at it.
:
00:44:43,390 --> 00:44:47,080
It's like something that I'm always
like, you have to do better at this.
:
00:44:47,080 --> 00:44:53,890
And I just, I, I don't have the,
the will within me to do better.
:
00:44:53,890 --> 00:44:54,070
Yeah.
:
00:44:54,070 --> 00:44:56,560
Even though I know I have to.
:
00:44:56,565 --> 00:44:56,605
Yes.
:
00:44:56,610 --> 00:45:01,240
And I need to, and I should, but I just
like, you can't make yourself care.
:
00:45:01,360 --> 00:45:03,820
Like it's, I don't care about
also not as good as it used to be.
:
00:45:03,850 --> 00:45:04,390
Correct.
:
00:45:04,390 --> 00:45:08,530
And I also have really big issues
relying on another corporation.
:
00:45:08,620 --> 00:45:08,800
Yes.
:
00:45:08,800 --> 00:45:09,820
Like meta Yes.
:
00:45:09,820 --> 00:45:12,700
To be the gatekeeper of my
relationship with my customers.
:
00:45:12,730 --> 00:45:13,150
Yes.
:
00:45:13,200 --> 00:45:15,390
, and so yet another corporation Exactly.
:
00:45:15,420 --> 00:45:21,930
Who relies on independent artists and
businesses to prove their concept.
:
00:45:21,960 --> 00:45:22,260
Yep.
:
00:45:22,460 --> 00:45:25,970
And then as soon as it's proven,
they're like, well, I know that
:
00:45:25,970 --> 00:45:29,570
you've gotten all of these people to
start following all of your pages.
:
00:45:29,810 --> 00:45:30,170
Mm-hmm.
:
00:45:30,410 --> 00:45:34,190
But now we're actually not gonna
show anything that you post to
:
00:45:34,190 --> 00:45:38,090
those people that are following
your page unless you give us $5 Yes.
:
00:45:38,090 --> 00:45:40,040
Over and over and over and over again.
:
00:45:40,100 --> 00:45:40,310
Yes.
:
00:45:40,310 --> 00:45:44,840
Which is, and, and then we're
not even gonna actually show you
:
00:45:44,840 --> 00:45:46,340
whether it was effective or not.
:
00:45:46,345 --> 00:45:46,505
Mm-hmm.
:
00:45:46,635 --> 00:45:51,650
We're just gonna show you these
weird, like, I remember trying paid
:
00:45:51,740 --> 00:45:53,600
ads or whatever for forever ago.
:
00:45:53,630 --> 00:45:53,870
Yeah.
:
00:45:53,870 --> 00:45:56,450
And then they would show you these
analytics and have you ever looked at,
:
00:45:56,500 --> 00:46:01,480
, it's like a bar graph that says, days
you're followers are active or whatever.
:
00:46:01,510 --> 00:46:01,780
Yes.
:
00:46:01,990 --> 00:46:06,100
And every single day the bar
is exactly the same height.
:
00:46:06,100 --> 00:46:07,025
And I was like, this is a joke.
:
00:46:07,025 --> 00:46:07,065
Yeah.
:
00:46:07,065 --> 00:46:08,260
Thanks for this really helpful data.
:
00:46:08,260 --> 00:46:09,065
This is a joke meta.
:
00:46:09,215 --> 00:46:09,505
Yeah.
:
00:46:09,510 --> 00:46:09,580
Yeah.
:
00:46:09,640 --> 00:46:10,150
Yeah.
:
00:46:10,150 --> 00:46:10,990
It's insane.
:
00:46:11,140 --> 00:46:14,740
We, we have this reel that's like
not dissimilar to anything that had
:
00:46:14,740 --> 00:46:16,180
been posted a hundred times before.
:
00:46:16,430 --> 00:46:17,870
, but last spring it went mega viral.
:
00:46:17,870 --> 00:46:19,250
I think it has like 24.5.
:
00:46:19,250 --> 00:46:20,540
Do you know why million views?
:
00:46:20,545 --> 00:46:20,785
Like what?
:
00:46:21,615 --> 00:46:25,215
I think if I had to identify
it, I think it was very short.
:
00:46:25,245 --> 00:46:25,365
Okay.
:
00:46:25,365 --> 00:46:28,115
And so it, , would replay
as we were watching it and
:
00:46:28,115 --> 00:46:29,915
it had a very catchy audio.
:
00:46:29,945 --> 00:46:30,245
Okay.
:
00:46:30,275 --> 00:46:34,085
And it was for these really cute rolling
papers that we sell, which was just like
:
00:46:34,145 --> 00:46:37,595
controversial enough that there were some
like obnoxious people in the comments
:
00:46:37,595 --> 00:46:39,065
that were like, you're promoting smoking.
:
00:46:39,065 --> 00:46:39,395
Okay.
:
00:46:39,400 --> 00:46:39,620
Okay.
:
00:46:39,625 --> 00:46:40,205
Yeah, yeah, yeah.
:
00:46:40,205 --> 00:46:40,385
Correct.
:
00:46:40,835 --> 00:46:41,105
Yes.
:
00:46:41,105 --> 00:46:45,275
I fucking am, um, with these
organic, you know, soy based.
:
00:46:45,275 --> 00:46:46,265
Yeah, yeah.
:
00:46:46,425 --> 00:46:51,825
, but we had a huge spike in online sales
and we maintained like a way higher,
:
00:46:52,055 --> 00:46:54,515
, flow of online traffic from that.
:
00:46:54,635 --> 00:46:54,755
Yeah.
:
00:46:54,755 --> 00:46:55,715
That I have noticed.
:
00:46:55,715 --> 00:46:57,365
And it happened right before the holidays.
:
00:46:57,515 --> 00:46:58,715
'cause I don't advertise.
:
00:46:58,715 --> 00:47:00,125
I'm like word of mouth only.
:
00:47:00,125 --> 00:47:00,215
Yeah.
:
00:47:00,215 --> 00:47:01,535
Like, I'm not paying you this money.
:
00:47:01,715 --> 00:47:01,835
Yeah.
:
00:47:01,835 --> 00:47:03,155
I've dabbled in the past.
:
00:47:03,155 --> 00:47:03,750
I'm not good at it.
:
00:47:03,755 --> 00:47:04,475
It doesn't make sense to me.
:
00:47:04,475 --> 00:47:04,655
Right.
:
00:47:04,895 --> 00:47:06,905
I don't understand the
metrics you're sending me.
:
00:47:06,965 --> 00:47:07,025
Yeah.
:
00:47:07,085 --> 00:47:07,445
I don't know.
:
00:47:07,445 --> 00:47:08,345
Is this good?
:
00:47:08,345 --> 00:47:08,915
I don't know.
:
00:47:08,975 --> 00:47:11,855
I felt like I was spending more
money and there wasn't, the amount
:
00:47:11,855 --> 00:47:15,635
I was spending on ads was not
reflective of additional sales.
:
00:47:15,695 --> 00:47:15,785
Right.
:
00:47:15,790 --> 00:47:16,535
And so I was like, fuck this.
:
00:47:16,715 --> 00:47:17,855
We'll let it be organic.
:
00:47:18,155 --> 00:47:20,795
But before the holidays I noticed I
was like, we're fucking shadow banned,
:
00:47:20,955 --> 00:47:24,495
reels that I would post that, like
before that would get 10,000 views.
:
00:47:24,495 --> 00:47:25,785
We're getting like 900.
:
00:47:25,785 --> 00:47:26,235
Interesting.
:
00:47:26,235 --> 00:47:27,525
And I was like, you gotta be kidding me.
:
00:47:27,525 --> 00:47:30,195
It's 'cause they want me to
advertise during the holidays.
:
00:47:30,195 --> 00:47:30,375
Yeah.
:
00:47:30,375 --> 00:47:31,005
And I was like, no.
:
00:47:31,245 --> 00:47:37,065
Um, and so luckily the sales were okay,
but like, it's just, it's really hard.
:
00:47:37,065 --> 00:47:38,145
And this may.
:
00:47:38,700 --> 00:47:39,900
Also resonate with you.
:
00:47:40,410 --> 00:47:44,400
I, it's, I have an expression that , I
wanna do business with people it
:
00:47:44,400 --> 00:47:45,690
feels good to do business with.
:
00:47:45,690 --> 00:47:46,110
Absolutely.
:
00:47:46,110 --> 00:47:46,290
Yeah.
:
00:47:46,290 --> 00:47:48,420
Whether that's vendors or
landlord, landlords or whoever.
:
00:47:48,420 --> 00:47:48,600
Totally.
:
00:47:48,600 --> 00:47:48,810
Yeah.
:
00:47:48,930 --> 00:47:53,850
And there's so many little brands where
it's like, I, I do all of the legwork of
:
00:47:53,850 --> 00:47:58,770
finding somebody that's a good fit with
our values and start placing orders and
:
00:47:58,770 --> 00:48:00,120
try to start a relationship with them.
:
00:48:00,180 --> 00:48:01,770
And then I'm like, I
don't like these people.
:
00:48:01,920 --> 00:48:04,560
They're like not good communicators,
or, my shit's always late, or my
:
00:48:04,560 --> 00:48:05,760
shit's broken, or dah, dah, dah.
:
00:48:05,760 --> 00:48:06,810
And then I'm like, damn.
:
00:48:06,810 --> 00:48:09,210
And like, optically, you
would think, what a great fit.
:
00:48:09,240 --> 00:48:10,170
And then you Yeah.
:
00:48:10,260 --> 00:48:12,120
Move the curtain and you're
like, yeah, they suck.
:
00:48:12,180 --> 00:48:13,500
And you do it all over again.
:
00:48:13,530 --> 00:48:13,800
Yeah.
:
00:48:13,950 --> 00:48:17,640
, and so I'm, I'm a little curmudgeony
right now, but I feel like , once
:
00:48:17,640 --> 00:48:20,160
you get into it, there's so many
little things where you're like, oh,
:
00:48:20,160 --> 00:48:23,160
that's like, this doesn't have to be
this way, but this is the way it is.
:
00:48:23,190 --> 00:48:23,430
Yeah.
:
00:48:23,550 --> 00:48:26,580
'cause people before us decided that
that's how it is, essentially, you know?
:
00:48:26,585 --> 00:48:28,260
Yeah, yeah.
:
00:48:28,620 --> 00:48:29,280
I know.
:
00:48:29,280 --> 00:48:29,700
I know.
:
00:48:29,700 --> 00:48:35,370
And people have been saying for, it
feels like a decade now or something,
:
00:48:35,370 --> 00:48:38,760
that brick and mortar retail is dying.
:
00:48:38,790 --> 00:48:43,560
And if you aren't online, if you're not
selling on TikTok, if you're not selling
:
00:48:43,560 --> 00:48:46,680
on Instagram, if you don't have a Facebook
store, if you don't have like all of these
:
00:48:46,680 --> 00:48:51,000
things, if you don't pay someone 20 grand
to like do your SEO or whatever it is,
:
00:48:51,000 --> 00:48:52,800
you know, literally that you're dying.
:
00:48:52,860 --> 00:48:55,380
Like your, your days are numbered, right?
:
00:48:55,410 --> 00:48:55,800
Yeah.
:
00:48:56,010 --> 00:49:04,920
, and I, I, I don't know if I just
don't want it to be true or what,
:
00:49:04,920 --> 00:49:07,440
but I just don't think that's true.
:
00:49:07,470 --> 00:49:07,740
Yeah.
:
00:49:07,740 --> 00:49:08,670
I think.
:
00:49:09,480 --> 00:49:17,070
People will always want to come into a
space that makes them feel good, that
:
00:49:17,070 --> 00:49:22,920
smells good, that has like a friendly
face that they have seen before, that
:
00:49:23,100 --> 00:49:26,070
this person knows their dog's name.
:
00:49:26,370 --> 00:49:26,430
Yeah.
:
00:49:26,430 --> 00:49:29,670
And you know, is like, would
you like some sparkling water?
:
00:49:29,670 --> 00:49:31,050
And like, take your time.
:
00:49:31,050 --> 00:49:32,520
Like smell all the perfumes.
:
00:49:32,520 --> 00:49:33,270
Spray it all, girl.
:
00:49:33,270 --> 00:49:33,720
Go ahead.
:
00:49:33,720 --> 00:49:36,480
Like, you know, I took an vert
before I came to work, like,
:
00:49:36,780 --> 00:49:38,085
you know, have your experience.
:
00:49:38,190 --> 00:49:39,240
Yeah, exactly.
:
00:49:39,240 --> 00:49:44,650
Like, , I think a certain amount of
people are always gonna want that.
:
00:49:45,010 --> 00:49:47,950
You know, don't, here's the
issue I'm seeing because
:
00:49:47,950 --> 00:49:49,090
I'm somebody who wants that.
:
00:49:49,150 --> 00:49:49,540
It's me too.
:
00:49:49,540 --> 00:49:51,910
I would much prefer me to
shop online with real humans.
:
00:49:52,120 --> 00:49:55,900
However, I do more shopping like
that when I travel because mm-hmm.
:
00:49:56,140 --> 00:49:56,920
I just have more time.
:
00:49:56,925 --> 00:49:56,955
Mm-hmm.
:
00:49:57,040 --> 00:49:57,370
You know?
:
00:49:57,430 --> 00:49:57,820
Yeah.
:
00:49:58,060 --> 00:50:00,970
But I think, and I've
experienced this on my end also.
:
00:50:01,990 --> 00:50:04,330
There's staffing issues and they're, yeah.
:
00:50:04,360 --> 00:50:11,740
It's really difficult for small
business owners to, uh, staff people
:
00:50:11,740 --> 00:50:15,355
at the price range that would make
it worth, you know, staffing them.
:
00:50:15,355 --> 00:50:15,515
Yes.
:
00:50:15,515 --> 00:50:15,675
Yeah.
:
00:50:15,675 --> 00:50:16,840
And not make a waste of your time.
:
00:50:16,840 --> 00:50:16,930
Mm-hmm.
:
00:50:17,320 --> 00:50:21,160
And the experience in store that
the owner wants their customers
:
00:50:21,160 --> 00:50:26,620
to have is not necessarily being
maintained by the employee.
:
00:50:26,890 --> 00:50:27,250
Yes.
:
00:50:27,250 --> 00:50:32,830
You're fortunate when you have people
on your team who really believe in
:
00:50:32,830 --> 00:50:38,380
what you're doing and care for your
store the way that you would Yeah.
:
00:50:38,380 --> 00:50:40,690
The ones who get it,
it's very hard to find.
:
00:50:40,810 --> 00:50:41,350
Yes.
:
00:50:41,350 --> 00:50:42,310
I have that right now.
:
00:50:42,310 --> 00:50:43,150
Shout out Saul.
:
00:50:43,150 --> 00:50:43,990
Thank you so much.
:
00:50:44,020 --> 00:50:44,080
Yay.
:
00:50:44,770 --> 00:50:48,970
Um, and yeah, I agree.
:
00:50:49,060 --> 00:50:49,480
I agree.
:
00:50:49,480 --> 00:50:52,480
I've had so many different
experiences with staffing.
:
00:50:52,480 --> 00:50:55,510
It It is, it is also, I think.
:
00:50:57,190 --> 00:51:01,810
Going to the idea that like people
have questions or wonder what it would
:
00:51:01,810 --> 00:51:03,190
be like to be a small business owner.
:
00:51:03,190 --> 00:51:09,640
I think that topic of, of whether
or not you can and should or would
:
00:51:09,640 --> 00:51:11,890
be a good people manager Yeah.
:
00:51:11,890 --> 00:51:17,895
Is a question that people should ask
themselves very starkly and totally
:
00:51:17,895 --> 00:51:23,170
agree and be honest with themselves
about, , because it, once you start to
:
00:51:23,170 --> 00:51:28,630
have employees, it takes up quite a lot
of your emotional and mental energy.
:
00:51:28,690 --> 00:51:29,410
Absolutely.
:
00:51:29,470 --> 00:51:30,045
And they're expensive.
:
00:51:30,400 --> 00:51:31,120
They're expensive.
:
00:51:31,210 --> 00:51:33,880
And, , it's good because you get a break.
:
00:51:34,000 --> 00:51:34,090
Mm-hmm.
:
00:51:34,330 --> 00:51:38,770
If you feel good and you have a good
relationship going and like your
:
00:51:38,770 --> 00:51:42,250
employees are happy and they're doing
well, like, then you get to take a break.
:
00:51:42,250 --> 00:51:42,490
Right.
:
00:51:42,490 --> 00:51:43,000
So that's great.
:
00:51:43,000 --> 00:51:43,090
Yes.
:
00:51:43,090 --> 00:51:43,930
Like you need that.
:
00:51:44,180 --> 00:51:48,920
, or you just get to do work without
stopping 500 times and you know.
:
00:51:49,040 --> 00:51:49,280
Yes.
:
00:51:49,330 --> 00:51:54,460
So, you know, but not everyone
is cut out to be a boss.
:
00:51:54,580 --> 00:51:54,850
Yes.
:
00:51:55,300 --> 00:51:56,410
I think a lot of people aren't.
:
00:51:56,500 --> 00:51:56,890
Yeah.
:
00:51:56,950 --> 00:51:58,060
But probably most people.
:
00:51:58,150 --> 00:51:59,020
Yeah, actually.
:
00:51:59,140 --> 00:51:59,560
Yeah.
:
00:52:00,430 --> 00:52:00,910
Yeah.
:
00:52:01,090 --> 00:52:04,690
And actually to what, I was just having
this conversation with some friends
:
00:52:04,690 --> 00:52:08,220
actually a couple days ago, that
reminds me of what you just said about
:
00:52:08,220 --> 00:52:12,300
how we're all doing these things just
because some people a long time ago
:
00:52:12,300 --> 00:52:14,370
said, this is how we should all live.
:
00:52:14,400 --> 00:52:14,850
Yeah.
:
00:52:14,940 --> 00:52:19,470
, and we were talking about like bad
managers and how there's so many people
:
00:52:19,470 --> 00:52:24,240
in the world who have no business
having any sort of control over the
:
00:52:24,240 --> 00:52:29,700
day-to-day life experience or the, like,
safety of other people's livelihoods.
:
00:52:29,820 --> 00:52:29,910
Yeah.
:
00:52:29,910 --> 00:52:30,870
Or whatever.
:
00:52:31,440 --> 00:52:36,090
Countless of numbers of people in those
positions that have no business being in
:
00:52:36,090 --> 00:52:44,220
that position and agreed they are in those
positions because the systems that we've.
:
00:52:44,640 --> 00:52:50,070
Assigned as work, like
what work is mm-hmm.
:
00:52:50,400 --> 00:52:51,750
Required that.
:
00:52:52,080 --> 00:52:52,590
Yeah.
:
00:52:52,740 --> 00:52:58,800
And I just don't know if, I think like the
future of work, you know, as a concept.
:
00:52:59,430 --> 00:53:03,360
I don't, I hope that that
we get away from that.
:
00:53:03,840 --> 00:53:04,530
We have to.
:
00:53:04,710 --> 00:53:04,980
Yeah.
:
00:53:04,980 --> 00:53:05,940
I think it's, it's not sustainable.
:
00:53:05,940 --> 00:53:06,450
Unsustainable.
:
00:53:06,480 --> 00:53:06,660
Yeah.
:
00:53:06,665 --> 00:53:06,765
Yeah.
:
00:53:06,770 --> 00:53:07,230
I agree.
:
00:53:07,380 --> 00:53:10,680
And we're seeing it on a
national level as well.
:
00:53:10,710 --> 00:53:10,860
Yeah.
:
00:53:10,890 --> 00:53:14,130
I mean, lots of old systems
and structures Yeah.
:
00:53:14,310 --> 00:53:15,270
Are.
:
00:53:15,270 --> 00:53:19,170
I think in their last gasping breath
because it's very clearly unsustainable.
:
00:53:19,170 --> 00:53:22,080
And you made a comment earlier at
the beginning of our conversation
:
00:53:22,080 --> 00:53:25,230
about the thought of going
into academia and then Yes.
:
00:53:25,260 --> 00:53:27,330
What the healthcare initiative Yes.
:
00:53:27,330 --> 00:53:27,960
Meant for that.
:
00:53:28,110 --> 00:53:28,260
Yeah.
:
00:53:28,340 --> 00:53:32,000
, and we're seeing this with, you know,
what, what auto manufacturers don't
:
00:53:32,000 --> 00:53:35,840
wanna say, for example, is the reason
lots of parts in assembly are happening
:
00:53:35,840 --> 00:53:40,040
in Mexico and Canada is because they
have healthcare for their citizens.
:
00:53:40,070 --> 00:53:43,820
And as manufacturers, they don't
have to pay their staff healthcare.
:
00:53:44,120 --> 00:53:47,750
, so it is very expensive to own
a business in the United States.
:
00:53:47,810 --> 00:53:47,960
Yeah.
:
00:53:47,990 --> 00:53:53,060
Because of how much isn't provided
for just the average human being.
:
00:53:53,090 --> 00:53:53,570
Oh my God.
:
00:53:53,600 --> 00:53:58,580
Um, we, you know, that rabbit
hole of like, what a disaster
:
00:53:58,580 --> 00:54:00,590
our healthcare industry is Yeah.
:
00:54:00,590 --> 00:54:05,180
Has no bottom, it's, you know,
crazy is a total disaster.
:
00:54:05,210 --> 00:54:05,630
Yeah.
:
00:54:05,960 --> 00:54:09,170
And I think anybody who, anybody
who isn't a small business owner
:
00:54:09,170 --> 00:54:10,580
or a business owner of any size,
:
00:54:10,880 --> 00:54:13,970
. Uh, I think it would be very
easy to be like, well, if I had
:
00:54:13,970 --> 00:54:16,485
a business, I'd offer, of course
Id take everyone's $25 an hour.
:
00:54:17,090 --> 00:54:17,810
Of course I'd give them
the best healthcare.
:
00:54:17,810 --> 00:54:19,325
I'd give them these benefits
and da dah, dah, dah.
:
00:54:19,330 --> 00:54:19,430
Yeah.
:
00:54:19,460 --> 00:54:21,290
And then you get into
it and you're like, oh.
:
00:54:21,320 --> 00:54:24,005
Like that's, some of
this just isn't possible.
:
00:54:24,005 --> 00:54:24,006
Yeah.
:
00:54:24,050 --> 00:54:28,390
People are like, oh, I'll just pay them
$10 an hour and, , and that'll be it.
:
00:54:28,390 --> 00:54:30,370
So it'll cost me $80 a day.
:
00:54:30,370 --> 00:54:33,130
And it's like, well, actually no one
will work for that, nor should they.
:
00:54:33,220 --> 00:54:33,340
Yeah.
:
00:54:33,370 --> 00:54:37,180
But that's not how much it costs to have
an employee right now, hashtag taxes
:
00:54:37,205 --> 00:54:42,610
and, and also go ahead and add like 25%
on top of that for all of the employer
:
00:54:42,610 --> 00:54:44,590
paid things that you're gonna be paying.
:
00:54:44,680 --> 00:54:44,890
Yeah.
:
00:54:44,920 --> 00:54:45,940
The insurance.
:
00:54:45,940 --> 00:54:48,550
Like all of the, like just all of it.
:
00:54:48,610 --> 00:54:48,700
Yeah.
:
00:54:48,700 --> 00:54:52,810
You know, go ahead and like, just
add 25% extra on top of whatever
:
00:54:52,810 --> 00:54:54,370
realistic number you come up with.
:
00:54:54,400 --> 00:54:54,790
Yeah.
:
00:54:54,850 --> 00:54:56,170
, and you're gonna eat last.
:
00:54:56,560 --> 00:54:56,770
Mm-hmm.
:
00:54:57,010 --> 00:54:57,610
A hundred percent.
:
00:54:57,610 --> 00:54:57,910
You are.
:
00:54:58,330 --> 00:55:00,010
So, and that's okay.
:
00:55:00,010 --> 00:55:02,200
I've always felt really
like, strongly about that.
:
00:55:02,200 --> 00:55:03,550
Like, I will always eat last.
:
00:55:03,580 --> 00:55:04,000
Yes.
:
00:55:04,050 --> 00:55:05,100
, but I, okay.
:
00:55:06,825 --> 00:55:10,995
For a while, I took it as like a badge
of honor of like, yeah, I will eat last.
:
00:55:10,995 --> 00:55:11,145
Right.
:
00:55:11,145 --> 00:55:12,015
Like, I'm proud.
:
00:55:12,045 --> 00:55:12,195
Yeah.
:
00:55:12,195 --> 00:55:13,455
I don't, it I can afford.
:
00:55:13,695 --> 00:55:14,025
Right.
:
00:55:14,055 --> 00:55:15,230
It's obviously, it's not ideal.
:
00:55:15,235 --> 00:55:16,245
I'm also hungry.
:
00:55:16,335 --> 00:55:17,110
Yes, exactly.
:
00:55:17,410 --> 00:55:18,270
And I have to change.
:
00:55:18,735 --> 00:55:22,785
Um, but it's like I, I would be
very proud of myself that like, I
:
00:55:22,785 --> 00:55:27,885
can employ people and like, I, I
I, it felt good to provide Yeah.
:
00:55:27,945 --> 00:55:29,715
Safety and security to
people outside of yourself.
:
00:55:29,715 --> 00:55:29,775
Yeah.
:
00:55:29,775 --> 00:55:33,915
And to me that is reflective of being
like having a successful business.
:
00:55:33,945 --> 00:55:37,275
But why are we, why am I feeling
proud of doing something that
:
00:55:37,275 --> 00:55:38,805
shouldn't be my responsibility?
:
00:55:38,925 --> 00:55:42,045
When you take a step back and
look at it from a bigger picture.
:
00:55:42,075 --> 00:55:42,315
Yeah.
:
00:55:42,555 --> 00:55:44,085
Everyone needs healthcare, right?
:
00:55:44,175 --> 00:55:44,565
I know.
:
00:55:45,210 --> 00:55:46,620
I know, it's so silly.
:
00:55:46,680 --> 00:55:47,040
I know.
:
00:55:47,100 --> 00:55:51,210
Um, well, and it's like quickly becomes
sort of like, you definitely don't wanna
:
00:55:51,210 --> 00:55:54,930
like slip into like any sort of like
weird like martyr syndrome where you're
:
00:55:54,930 --> 00:55:56,640
like, for sure I'll always eat last.
:
00:55:56,640 --> 00:55:58,650
And you know, I definitely
don't mean it like that.
:
00:55:58,950 --> 00:56:03,330
, same, more so from a place of just
like that is obviously the right thing
:
00:56:03,330 --> 00:56:04,770
to, I mean, obvious to us, I guess.
:
00:56:04,770 --> 00:56:04,830
Yeah.
:
00:56:04,830 --> 00:56:06,840
That like, that's the
right thing to do for sure.
:
00:56:06,920 --> 00:56:13,460
. But I do think that it's also
unsustainable for you as a business owner
:
00:56:13,460 --> 00:56:16,940
for for small business owners, for a
small business owner for a long time, yes.
:
00:56:16,940 --> 00:56:20,300
To just be, you know, I'm always
willing to go through periods
:
00:56:20,300 --> 00:56:23,360
of time where I'm sacrificing.
:
00:56:23,410 --> 00:56:28,200
, and I'm very fortunate that, , you
know, my husband, I'm very thankful that
:
00:56:28,200 --> 00:56:31,950
he's a corporate guy, that it doesn't
like, suck his soul for some reason.
:
00:56:31,950 --> 00:56:33,875
Somehow he's fine with it, good for him.
:
00:56:33,880 --> 00:56:40,150
Um, he's, you know, he is got a very
like, , stable job that he enjoys, that
:
00:56:40,150 --> 00:56:42,760
he loves stable career, that he loves.
:
00:56:42,810 --> 00:56:45,300
, he's in residential
home building and cool.
:
00:56:45,360 --> 00:56:46,620
, he's also an arty boy.
:
00:56:46,620 --> 00:56:49,800
He's a writer and a musician and,
you know, he does lots of things.
:
00:56:49,830 --> 00:56:49,980
Love it.
:
00:56:50,010 --> 00:56:55,660
, but, , he's been wildly supportive
of, you know, a month or two here,
:
00:56:55,720 --> 00:56:59,950
a couple months here, a month there,
like where I'm like, you know.
:
00:57:00,245 --> 00:57:02,435
Like, I'm, I don't get to eat this month.
:
00:57:02,495 --> 00:57:02,765
Yeah.
:
00:57:02,815 --> 00:57:03,505
, things are weird.
:
00:57:03,505 --> 00:57:08,005
The interstate burned down and so
therefore no one shopping anymore.
:
00:57:08,005 --> 00:57:08,845
Question mark.
:
00:57:08,845 --> 00:57:09,655
Like Yeah.
:
00:57:09,715 --> 00:57:12,295
, just weird things that,
that have come up, you know?
:
00:57:12,295 --> 00:57:12,625
Yeah.
:
00:57:12,625 --> 00:57:12,865
It raided.
:
00:57:13,850 --> 00:57:14,140
Yeah.
:
00:57:14,785 --> 00:57:15,835
Yeah, exactly.
:
00:57:15,935 --> 00:57:18,585
, but, , yeah, yeah, I know what you mean.
:
00:57:18,585 --> 00:57:22,815
It's, it's, well, and now speaking of
things you have to pay for that, you're
:
00:57:22,815 --> 00:57:24,705
like, why am I paying for this now?
:
00:57:24,705 --> 00:57:28,725
I know everyone's talking about
this, how, , they are, there are
:
00:57:28,725 --> 00:57:32,806
Republicans are wanting to cut, you
know, social security and mm-hmm.
:
00:57:32,950 --> 00:57:37,965
Medicaid and Medicare, and it's like,
okay, well, , why are we all still gonna
:
00:57:38,025 --> 00:57:42,285
pay you this if you're going to cut it
and steal it and give it to yourself?
:
00:57:42,525 --> 00:57:42,795
Yeah.
:
00:57:42,800 --> 00:57:44,355
What's a, what's, what's happening?
:
00:57:44,385 --> 00:57:47,295
Well, I mean, literally it's like,
are we like, I'm like looking around
:
00:57:47,295 --> 00:57:48,855
the room, like, are we paying taxes?
:
00:57:48,855 --> 00:57:48,945
Yeah.
:
00:57:49,485 --> 00:57:52,455
Like, are we just gonna keep
putting money in their bank?
:
00:57:52,635 --> 00:57:53,565
What's happening?
:
00:57:53,595 --> 00:57:53,925
Yeah.
:
00:57:54,320 --> 00:57:57,890
Like this is not, nothing
mobile is happening.
:
00:57:57,920 --> 00:57:58,340
Right.
:
00:57:58,370 --> 00:57:58,940
Yeah.
:
00:57:59,000 --> 00:58:00,260
It's, yeah.
:
00:58:00,485 --> 00:58:05,600
I, I, I think that there's such
a difference in being a small
:
00:58:05,600 --> 00:58:08,540
business owner and working for a
corporation or being the corporation.
:
00:58:08,570 --> 00:58:08,810
Yeah.
:
00:58:08,840 --> 00:58:13,310
And it's like we get squeezed everywhere
we turn, there's like somebody's handout.
:
00:58:13,340 --> 00:58:13,820
Yes.
:
00:58:13,850 --> 00:58:16,760
And it's like the illusion
of the American dream.
:
00:58:16,760 --> 00:58:16,850
Yes.
:
00:58:17,090 --> 00:58:18,380
Um, and I haven't.
:
00:58:18,635 --> 00:58:21,905
My feelings on this have really
evolved over the last couple years.
:
00:58:21,935 --> 00:58:22,145
Yeah.
:
00:58:22,245 --> 00:58:25,725
, I used to feel very much like
I am like the Walking American
:
00:58:25,725 --> 00:58:27,615
dream, , success story.
:
00:58:27,615 --> 00:58:31,425
Like I didn't go to college, like I
shouldn't be doing these amazing things
:
00:58:31,425 --> 00:58:35,295
or having these experiences, but I've
worked hard and I've pulled myself up
:
00:58:35,295 --> 00:58:37,275
by the bootstraps and blah, blah, blah.
:
00:58:37,275 --> 00:58:37,335
Yeah.
:
00:58:37,435 --> 00:58:41,755
, and then, you know, you look at people who
absolutely don't work harder than you, but
:
00:58:41,755 --> 00:58:47,035
make a hundred thousand times more simply
because of like where they were born and
:
00:58:47,035 --> 00:58:49,585
how life just like happened for them.
:
00:58:49,585 --> 00:58:50,185
You know?
:
00:58:50,245 --> 00:58:54,355
And there's just like a baseline
of human welfare and security that
:
00:58:54,355 --> 00:58:57,735
I think isn't too much to ask for.
:
00:58:57,735 --> 00:58:58,275
Yeah.
:
00:58:58,275 --> 00:59:06,645
And I think about this a lot, like, why
don't we want our society to be populated
:
00:59:06,645 --> 00:59:14,145
by m mostly satisfied people who.
:
00:59:14,700 --> 00:59:21,720
Are contributing something to society that
they feel proud of, that they're good at.
:
00:59:21,720 --> 00:59:21,810
Mm-hmm.
:
00:59:22,050 --> 00:59:27,420
That is like their strength and like
something that they feel they uniquely
:
00:59:27,420 --> 00:59:31,260
have to offer to our community.
:
00:59:31,260 --> 00:59:31,320
Yeah.
:
00:59:31,350 --> 00:59:36,375
Like why don't we want people to be
contributing to our community in that
:
00:59:36,375 --> 00:59:40,875
way and the way that they feel like
the most satisfied and gratified and
:
00:59:40,875 --> 00:59:45,520
like good at, I can tell you why don't
we, I mean, I know why, but like what?
:
00:59:46,150 --> 00:59:47,925
Like there's more of us than them.
:
00:59:47,925 --> 00:59:48,195
Right?
:
00:59:48,195 --> 00:59:51,015
So like that's the question
I like have all the time is
:
00:59:51,015 --> 00:59:52,905
like, just why, like why Yeah.
:
00:59:52,905 --> 00:59:54,375
There's so many more of us.
:
00:59:54,405 --> 00:59:54,795
Yeah.
:
00:59:55,395 --> 00:59:59,835
I, I think there's reckoning
coming in this department and,
:
00:59:59,835 --> 01:00:01,365
uh, whether it's by force.
:
01:00:01,365 --> 01:00:03,465
Or just time.
:
01:00:03,735 --> 01:00:05,355
It's, it's unsustainable.
:
01:00:05,385 --> 01:00:05,895
It, yeah.
:
01:00:05,895 --> 01:00:07,095
It can't, it's literally unsustainable.
:
01:00:07,095 --> 01:00:12,885
Well, and also because, you know, they
are pressing the boot down harder.
:
01:00:12,945 --> 01:00:13,275
Yeah.
:
01:00:13,485 --> 01:00:21,340
And I think that more and more and more
people are starting to wake up that like.
:
01:00:21,945 --> 01:00:24,405
The boots on your neck
and it's also on my neck.
:
01:00:24,410 --> 01:00:24,630
Mm-hmm.
:
01:00:24,715 --> 01:00:26,445
Like we both have the boot on our neck.
:
01:00:26,445 --> 01:00:26,535
Yes.
:
01:00:26,535 --> 01:00:30,915
So like, how about we like look
up instead of at each other?
:
01:00:31,305 --> 01:00:31,695
Yeah.
:
01:00:31,995 --> 01:00:32,625
Well, I totally agree.
:
01:00:32,625 --> 01:00:32,910
You know, agree.
:
01:00:32,985 --> 01:00:35,235
I referenced this in another
episode, but I'm like, right now
:
01:00:35,235 --> 01:00:37,035
it's like it's not right versus left.
:
01:00:37,035 --> 01:00:38,085
It's up versus down.
:
01:00:38,175 --> 01:00:38,325
Yeah.
:
01:00:38,325 --> 01:00:39,945
When I say up, I mean billionaires.
:
01:00:39,945 --> 01:00:40,215
Yes.
:
01:00:40,215 --> 01:00:42,255
Like I, I, I know lots of millionaires.
:
01:00:42,285 --> 01:00:44,085
They are also down right in this.
:
01:00:44,585 --> 01:00:45,095
Equation.
:
01:00:45,215 --> 01:00:45,485
Oh yeah.
:
01:00:45,485 --> 01:00:46,085
Isn't that weird?
:
01:00:46,085 --> 01:00:49,805
Like when you were a kid, didn't you
think like a million dollars was like,
:
01:00:50,375 --> 01:00:52,085
bel an unbelievable amount of money Yes.
:
01:00:52,145 --> 01:00:56,711
That you're like, I could live for
the, if I had one life million do, if I
:
01:00:56,716 --> 01:00:58,565
just had like one single million Yeah.
:
01:00:58,625 --> 01:01:00,155
I would be set for my whole life.
:
01:01:00,155 --> 01:01:00,215
Yeah.
:
01:01:00,270 --> 01:01:01,295
And now you're like, haha.
:
01:01:01,295 --> 01:01:01,565
And
:
01:01:03,875 --> 01:01:07,355
yeah, now they're like, you
need $27 million to retire.
:
01:01:07,355 --> 01:01:09,785
And you're like, cool, I
guess I'll die instead.
:
01:01:09,785 --> 01:01:12,155
Like, don't, my retirement
plan is suicide.
:
01:01:12,455 --> 01:01:16,565
Like, I literally, like, that's
my worst case scenario of choice.
:
01:01:16,565 --> 01:01:21,605
I don't, it's, and if you go to these
like, uh, retirement calculators
:
01:01:22,205 --> 01:01:25,565
and you put all of your information
in, or even you put like speculative
:
01:01:25,565 --> 01:01:28,595
information in whatever it is that you
put in, you're, every time I've ever
:
01:01:28,595 --> 01:01:33,815
done that, I've looked at it and been
like, I don't know a single person who.
:
01:01:34,895 --> 01:01:35,940
We can do this.
:
01:01:35,970 --> 01:01:36,240
Yeah.
:
01:01:36,240 --> 01:01:40,110
Who, who is doing this and who
can do this not without great
:
01:01:40,110 --> 01:01:42,510
sacrifice to their existing life.
:
01:01:42,750 --> 01:01:42,810
Yeah.
:
01:01:42,810 --> 01:01:46,620
And I'm really into, uh, I'm,
I'm, I'm very good with my money.
:
01:01:46,620 --> 01:01:47,850
I enjoy finances.
:
01:01:47,850 --> 01:01:51,000
I enjoy saving, I enjoy seeing a cushion.
:
01:01:51,030 --> 01:01:51,300
Yeah.
:
01:01:51,390 --> 01:01:54,690
Um, but I also enjoy
living my fucking life.
:
01:01:54,690 --> 01:01:54,955
Of course, of course.
:
01:01:54,960 --> 01:01:56,070
You could die any day.
:
01:01:56,070 --> 01:01:56,880
Exactly.
:
01:01:56,880 --> 01:01:57,210
Yeah.
:
01:01:57,215 --> 01:01:57,635
Exactly.
:
01:01:57,775 --> 01:01:58,035
Of course.
:
01:01:58,035 --> 01:01:58,155
Yeah.
:
01:01:58,160 --> 01:02:00,870
So it's like such a hard balance to Yes.
:
01:02:00,870 --> 01:02:03,120
Enjoy yourself and if you're
not enjoying the fruits of
:
01:02:03,120 --> 01:02:04,350
your labor, why work so hard?
:
01:02:04,470 --> 01:02:05,070
Right, exactly.
:
01:02:05,070 --> 01:02:05,220
Yeah.
:
01:02:05,270 --> 01:02:08,180
. But yeah, it's just all
like, I know heavy themes.
:
01:02:08,330 --> 01:02:09,770
Uh, I know.
:
01:02:09,890 --> 01:02:10,940
Have you noticed?
:
01:02:10,940 --> 01:02:15,860
So right now there's like a target strike
and an Amazon strike, and like people
:
01:02:15,860 --> 01:02:19,610
are finally realizing that they vote
with their dollar and how important,
:
01:02:19,670 --> 01:02:21,530
how important each choice you make.
:
01:02:21,530 --> 01:02:24,250
And , just taking a step back and
like, do I need to Amazon Prime this?
:
01:02:24,250 --> 01:02:25,930
Or can I just grab this at a local store?
:
01:02:25,930 --> 01:02:26,020
Mm-hmm.
:
01:02:26,290 --> 01:02:26,712
Dah, dah, dah, dah.
:
01:02:26,920 --> 01:02:30,610
But I have noticed a slowdown, and
of course it's that time of year.
:
01:02:30,640 --> 01:02:30,940
Yeah.
:
01:02:31,040 --> 01:02:34,130
, but I feel like people aren't just holding
back from shopping with corporations.
:
01:02:34,130 --> 01:02:35,480
They're holding back from shopping.
:
01:02:35,690 --> 01:02:36,500
I think that's true.
:
01:02:36,530 --> 01:02:37,070
Yeah.
:
01:02:37,100 --> 01:02:37,400
Yeah.
:
01:02:37,400 --> 01:02:41,390
I think everyone, when when times
feel uncertain, people tighten up.
:
01:02:41,450 --> 01:02:41,705
Totally.
:
01:02:41,705 --> 01:02:42,350
In all regards.
:
01:02:42,350 --> 01:02:42,590
Yes.
:
01:02:42,620 --> 01:02:44,960
And so I definitely, I think that's true.
:
01:02:45,355 --> 01:02:48,200
I feel, I think that's been
happening for a couple years.
:
01:02:48,290 --> 01:02:48,710
Yeah.
:
01:02:48,710 --> 01:02:48,920
Right.
:
01:02:48,920 --> 01:02:50,990
I think it's been more than just recently.
:
01:02:50,990 --> 01:02:53,210
I mean, I definitely
think the rhetoric around.
:
01:02:53,660 --> 01:02:57,890
Boycotting spending money and all
of that has ratcheted up for sure.
:
01:02:58,010 --> 01:02:58,280
Yeah.
:
01:02:58,330 --> 01:03:00,160
, and I fully support all of that.
:
01:03:00,160 --> 01:03:04,690
I'm doing those things in my life
too, you know, like I'm definitely,
:
01:03:04,690 --> 01:03:07,270
I don't remember the last thing
I bought from Amazon, you know,
:
01:03:07,270 --> 01:03:08,920
especially I canceled my Amazon time.
:
01:03:08,920 --> 01:03:09,010
Yes.
:
01:03:09,070 --> 01:03:09,370
Yeah.
:
01:03:09,370 --> 01:03:10,150
I need to do that.
:
01:03:10,180 --> 01:03:13,090
I haven't done that yet, my credit
card, but I need to, I need to do that.
:
01:03:13,090 --> 01:03:13,091
Yeah.
:
01:03:13,120 --> 01:03:14,110
I thought about that the other day.
:
01:03:14,110 --> 01:03:16,840
But yeah, I mean, I'm definitely doing it.
:
01:03:16,840 --> 01:03:16,930
Mm-hmm.
:
01:03:16,930 --> 01:03:24,970
And I guess I will say I also probably
am buying less things across the board.
:
01:03:24,970 --> 01:03:28,030
Like, do I really need to try a new serum?
:
01:03:28,090 --> 01:03:28,270
Right.
:
01:03:28,600 --> 01:03:32,320
Do I, you know, I'll, I'll, I'm
probably doing that as well.
:
01:03:32,350 --> 01:03:32,500
Yeah.
:
01:03:32,540 --> 01:03:34,670
, but I do think that.
:
01:03:36,425 --> 01:03:42,635
Uh, the few days before the
boycott, the blackout day mm-hmm.
:
01:03:42,636 --> 01:03:43,025
That Friday mm-hmm.
:
01:03:43,355 --> 01:03:47,285
I started seeing all of these posts
ratcheting up on Instagram from small
:
01:03:47,285 --> 01:03:51,665
businesses from around the country where
it almost felt like you could tell
:
01:03:51,695 --> 01:03:55,145
there was like a, a, um, desperation Yes.
:
01:03:55,145 --> 01:03:58,160
Like an energy behind it of like,
don't forget you can stop, stop.
:
01:03:58,165 --> 01:03:58,475
Don't.
:
01:03:58,535 --> 01:03:58,925
No, no, no.
:
01:03:58,925 --> 01:04:00,215
It doesn't mean don't shop with us.
:
01:04:00,215 --> 01:04:00,635
You know?
:
01:04:00,635 --> 01:04:00,695
Yeah.
:
01:04:00,695 --> 01:04:04,145
And, and I get it, like there,
I definitely felt like once I
:
01:04:04,145 --> 01:04:07,145
started seeing all of those posts
happening, I was like, fuck.
:
01:04:07,145 --> 01:04:09,155
Like, should I post that?
:
01:04:09,155 --> 01:04:14,825
Like, should I say like, they don't
mean us, they mean target, you know?
:
01:04:14,855 --> 01:04:14,915
Yeah.
:
01:04:14,915 --> 01:04:15,575
Or whatever.
:
01:04:15,675 --> 01:04:22,515
, and I'm really like, I'm bad at, I'm
bad at this type of thing because I'll.
:
01:04:22,860 --> 01:04:25,590
Mull over whether or not
I should or shouldn't.
:
01:04:25,590 --> 01:04:27,390
And then, you know, it's four days passed.
:
01:04:27,390 --> 01:04:27,480
Right.
:
01:04:27,480 --> 01:04:30,690
And I'm, well, I just didn't,
um, so I guess that I can
:
01:04:30,690 --> 01:04:31,680
stop thinking about this now.
:
01:04:31,680 --> 01:04:32,455
That's No answer is an answer.
:
01:04:32,460 --> 01:04:32,640
Yeah.
:
01:04:33,090 --> 01:04:39,240
, and I also, I always feel nervous
about getting into conversations
:
01:04:39,240 --> 01:04:45,270
on social media that will require
many, many, many follow up.
:
01:04:45,300 --> 01:04:45,360
Yeah.
:
01:04:46,440 --> 01:04:49,650
That, that is sort of just like, I'm
like, well, I don't know what my energy
:
01:04:49,650 --> 01:04:53,130
level is gonna be like tomorrow when I
need to post part two and like mm-hmm.
:
01:04:53,305 --> 01:04:55,230
It feels like a slippery slope.
:
01:04:55,230 --> 01:04:57,390
And anyway, I did see that.
:
01:04:58,635 --> 01:05:00,615
That energy starting to happen.
:
01:05:00,615 --> 01:05:03,945
And, and I mean, I felt it too.
:
01:05:03,945 --> 01:05:10,904
Like I was like, wait, like why aren't
we saying economic blackout corporations?
:
01:05:11,385 --> 01:05:11,535
Right.
:
01:05:11,535 --> 01:05:14,295
Go shop at your favorite small business.
:
01:05:14,325 --> 01:05:14,415
Yes.
:
01:05:14,415 --> 01:05:16,005
You know, why aren't we saying that?
:
01:05:16,365 --> 01:05:16,845
Yeah.
:
01:05:16,845 --> 01:05:22,035
Instead, you know, there's the,
it's, it's so interesting seeing how
:
01:05:22,035 --> 01:05:24,975
other small businesses all across the
country, all across the world Yeah.
:
01:05:25,035 --> 01:05:26,385
Respond to things like that.
:
01:05:26,565 --> 01:05:30,525
But I always take a step back and
err on the side of caution from
:
01:05:30,525 --> 01:05:32,615
anything that sounds, performative.
:
01:05:32,645 --> 01:05:33,575
Same, desperate.
:
01:05:33,815 --> 01:05:33,875
Yeah.
:
01:05:34,055 --> 01:05:35,285
Pushy, salesy.
:
01:05:35,585 --> 01:05:38,555
, there's one business who I'm not gonna
name, I wonder if you know who they are,
:
01:05:38,715 --> 01:05:45,045
, but their Instagram lately has been so
aggressive with like, you know, if we
:
01:05:45,045 --> 01:05:49,325
survive, like it's basically, their,
like yelling at their community to support
:
01:05:49,325 --> 01:05:51,215
them more so that they can survive.
:
01:05:51,215 --> 01:05:52,925
And it's like if your
business can't survive.
:
01:05:53,330 --> 01:05:55,085
You don't have a good business
model, , you shouldn't have
:
01:05:55,085 --> 01:05:56,205
to bully your customers.
:
01:05:56,205 --> 01:05:58,170
But it also doesn't give
people like confidence.
:
01:05:58,290 --> 01:05:58,350
No.
:
01:05:58,350 --> 01:05:58,885
Like, exactly.
:
01:05:58,890 --> 01:06:02,220
And I'm not saying that
you should pretend either.
:
01:06:02,250 --> 01:06:03,390
I think it's a tight rope.
:
01:06:03,720 --> 01:06:05,070
I think you should, I think
you should pretend a little.
:
01:06:05,190 --> 01:06:08,640
I mean, a, a, a little maybe.
:
01:06:08,910 --> 01:06:15,540
And, but like, I do think that it places
like an emotional burden on your customer.
:
01:06:15,540 --> 01:06:15,541
Customer.
:
01:06:15,541 --> 01:06:15,605
On the customer.
:
01:06:15,610 --> 01:06:15,660
Yes.
:
01:06:15,660 --> 01:06:18,450
That isn't their responsibility 100%.
:
01:06:18,630 --> 01:06:22,710
So, like, you know, and that's not to
say, like when I say I don't think you
:
01:06:22,710 --> 01:06:26,880
should pretend, I mean, like, I don't
think you need to go on social media and
:
01:06:27,270 --> 01:06:32,550
present this like overly like rosy view
of what's going on in your business.
:
01:06:32,610 --> 01:06:32,760
For sure.
:
01:06:32,760 --> 01:06:32,910
Yeah.
:
01:06:33,330 --> 01:06:34,230
But
:
01:06:36,240 --> 01:06:40,650
I don't think it's really a good
idea to be like, I, I don't know.
:
01:06:40,650 --> 01:06:43,110
I also don't wanna like shit on like.
:
01:06:43,420 --> 01:06:47,800
The deeply emotional experience that
these business owners are having.
:
01:06:47,800 --> 01:06:51,040
And when you get to a place where
like everything is crumbling around
:
01:06:51,040 --> 01:06:53,560
you, like I have experienced Yeah.
:
01:06:53,740 --> 01:06:55,420
And you're like, holy shit.
:
01:06:55,420 --> 01:06:57,160
Like, everything's crumbling around me.
:
01:06:57,340 --> 01:06:58,540
No one knows this.
:
01:06:58,540 --> 01:07:02,350
Here I am having to like, pretend like
everything is fine, but actually I am
:
01:07:02,350 --> 01:07:04,930
like freaking the fuck out every day.
:
01:07:04,930 --> 01:07:04,990
Yeah.
:
01:07:05,020 --> 01:07:07,900
And I kind of wanna talk about it.
:
01:07:07,900 --> 01:07:12,010
'cause it seems like people actually
really like transparency and they like
:
01:07:12,010 --> 01:07:18,010
to feel connected to the business and
know what's going on, and they do wanna
:
01:07:18,010 --> 01:07:20,111
support you when you need it and mm-hmm.
:
01:07:20,265 --> 01:07:21,160
All of these things.
:
01:07:21,160 --> 01:07:25,210
But at the same time, like, I
don't know, I just think like.
:
01:07:26,154 --> 01:07:27,385
Reading the room.
:
01:07:27,535 --> 01:07:29,755
Like right now, everyone's freaked out.
:
01:07:29,845 --> 01:07:30,205
Yeah.
:
01:07:30,265 --> 01:07:33,925
Right now everyone is like, shit,
like things are so expensive.
:
01:07:33,925 --> 01:07:35,785
I have job insecurity.
:
01:07:35,995 --> 01:07:37,404
I don't know what's gonna happen.
:
01:07:37,404 --> 01:07:40,945
There's like a general
anxiety and a general malaise.
:
01:07:41,125 --> 01:07:44,154
Maybe not from like some percentage
of the population, but like
:
01:07:44,904 --> 01:07:46,345
for most of the people I know.
:
01:07:46,435 --> 01:07:46,645
Yeah.
:
01:07:46,675 --> 01:07:53,725
There is a general just l level of
anxiety and fear and worry, and I
:
01:07:53,725 --> 01:08:00,805
just don't, I, I don't think at this
moment in time spending too much
:
01:08:00,805 --> 01:08:08,245
time on social media trying to like,
it's not even like guilting them,
:
01:08:08,245 --> 01:08:10,375
but just like, I don't know, like.
:
01:08:12,955 --> 01:08:16,104
Like, have my sad story, like yes.
:
01:08:16,135 --> 01:08:19,285
To get people to like come, I just
don't, it just doesn't feel right.
:
01:08:19,285 --> 01:08:20,365
It doesn't feel good.
:
01:08:20,395 --> 01:08:20,845
I agree.
:
01:08:20,845 --> 01:08:21,595
It doesn't land.
:
01:08:21,805 --> 01:08:25,555
, and I think there's a difference
between like, my business burnt
:
01:08:25,555 --> 01:08:27,625
down, I could use some support.
:
01:08:27,685 --> 01:08:27,774
Yeah.
:
01:08:27,774 --> 01:08:29,335
And like, Hmm.
:
01:08:29,484 --> 01:08:31,645
Nobody bought a refillable
coconut oil today.
:
01:08:31,915 --> 01:08:33,475
Like, or whatever, you know?
:
01:08:35,305 --> 01:08:38,065
, And I think there's certain
conversations that, that you have
:
01:08:38,065 --> 01:08:39,295
with your business owner friends Yeah.
:
01:08:39,295 --> 01:08:40,495
Kind of behind the scenes, right?
:
01:08:40,495 --> 01:08:41,050
Yes, yes.
:
01:08:41,104 --> 01:08:44,194
, but I think like the, nobody
wants to vote for a losing team.
:
01:08:44,404 --> 01:08:46,444
Like, and you don't
wanna look like a loser.
:
01:08:46,475 --> 01:08:48,604
Well, like, literally, not like lame.
:
01:08:48,665 --> 01:08:54,965
You are providing a space that is
supposed to be, like, for me personally,
:
01:08:55,295 --> 01:09:01,295
I want to be providing a space that
hopefully feels like a respite for
:
01:09:01,295 --> 01:09:03,395
someone who is having a hard day.
:
01:09:03,425 --> 01:09:04,175
Correct.
:
01:09:04,175 --> 01:09:06,515
So if I am.
:
01:09:06,920 --> 01:09:12,680
Talking constantly about how hard it
is for me, you know, or how worried
:
01:09:12,680 --> 01:09:16,069
I am or how anxious I am about this
or that, or whatever it is that's
:
01:09:16,069 --> 01:09:17,899
going on at that point in time.
:
01:09:17,930 --> 01:09:18,050
Mm-hmm.
:
01:09:18,290 --> 01:09:23,149
I just feel like people can feel that
when they walk in, not just like on
:
01:09:23,149 --> 01:09:26,660
social media, not even talking about that,
but just like in person energetically.
:
01:09:26,660 --> 01:09:31,130
People can tell when you
enjoy being in your space.
:
01:09:31,130 --> 01:09:31,220
Yes.
:
01:09:31,220 --> 01:09:35,415
When you feel good there, when you're
just enjoying what you're doing or, yeah.
:
01:09:35,555 --> 01:09:38,660
Or, or trying to just like
look on the bright side.
:
01:09:38,660 --> 01:09:45,050
And I, I am not at all a proponent
of like toxic positivity or whatever.
:
01:09:45,050 --> 01:09:46,370
That's not what I mean.
:
01:09:46,399 --> 01:09:46,490
Yes.
:
01:09:46,859 --> 01:09:51,359
, but I think if you are thinking
about if you have a small retail
:
01:09:51,359 --> 01:09:53,309
shop and you are thinking about.
:
01:09:53,309 --> 01:09:58,050
What you're doing from the standpoint
of like, truly like this is your job.
:
01:09:58,080 --> 01:09:58,470
Mm-hmm.
:
01:09:58,890 --> 01:10:04,890
It is your job to create a space for this
person to be able to walk in and to like
:
01:10:05,220 --> 01:10:07,950
just take a load off for 20 minutes Yes.
:
01:10:07,950 --> 01:10:08,940
Or whatever.
:
01:10:09,059 --> 01:10:09,210
Yeah.
:
01:10:09,210 --> 01:10:11,765
I don't think they can do that when
they're like worried about you.
:
01:10:12,120 --> 01:10:12,540
I agree.
:
01:10:12,600 --> 01:10:15,600
It's not their responsibility to Yeah.
:
01:10:15,600 --> 01:10:15,601
Yeah.
:
01:10:15,690 --> 01:10:17,250
I, uh, yeah.
:
01:10:17,250 --> 01:10:19,650
I, it's, it's just interesting to observe.
:
01:10:19,920 --> 01:10:20,130
Yeah.
:
01:10:20,130 --> 01:10:23,490
And, but I learn a lot about like,
how I navigate business things by
:
01:10:23,490 --> 01:10:27,900
observing other people do things
the way I wouldn't, you know?
:
01:10:27,900 --> 01:10:27,960
Yeah.
:
01:10:27,990 --> 01:10:31,110
And maybe I, I wouldn't even have known
that like, Ooh, that doesn't vibe with
:
01:10:31,110 --> 01:10:32,580
me until I see someone else doing it.
:
01:10:32,580 --> 01:10:32,640
Yeah.
:
01:10:32,640 --> 01:10:33,480
And it's like, alright.
:
01:10:33,480 --> 01:10:34,140
Note to self.
:
01:10:34,140 --> 01:10:34,200
Yeah.
:
01:10:34,260 --> 01:10:34,620
Right.
:
01:10:34,650 --> 01:10:36,300
That's not for me.
:
01:10:36,330 --> 01:10:37,170
Yeah.
:
01:10:37,280 --> 01:10:37,940
Rebecca
:
01:10:37,970 --> 01:10:39,680
if you could go back in time Yes.
:
01:10:39,680 --> 01:10:45,410
And give young Rebecca who's about to
start her entrepreneurial journey, three
:
01:10:45,410 --> 01:10:48,230
pieces of advice, what would they be?
:
01:10:51,980 --> 01:10:57,530
Uh, I guess I would have to circle
back to the resilience piece
:
01:10:57,590 --> 01:11:01,370
and say like, you can do it.
:
01:11:01,370 --> 01:11:01,430
Yeah.
:
01:11:01,520 --> 01:11:03,620
Like, you got this, you can do it.
:
01:11:03,920 --> 01:11:05,930
A lot of crazy shit is gonna happen.
:
01:11:05,930 --> 01:11:09,200
Some fun stuff, some not
fun stuff, but , you got it.
:
01:11:09,200 --> 01:11:10,010
You can do it.
:
01:11:10,015 --> 01:11:10,135
Mm-hmm.
:
01:11:10,215 --> 01:11:15,530
Like, you, you, you hold the
vision, you're the engine.
:
01:11:15,530 --> 01:11:16,880
You can do it.
:
01:11:16,940 --> 01:11:17,240
Yeah.
:
01:11:17,270 --> 01:11:17,840
You know?
:
01:11:17,900 --> 01:11:18,140
Yeah.
:
01:11:18,140 --> 01:11:18,890
You just do it.
:
01:11:19,340 --> 01:11:22,070
, 'cause it's taken me a long time to feel.
:
01:11:23,180 --> 01:11:25,450
Even remotely, like, , okay.
:
01:11:25,450 --> 01:11:28,840
Like you, you do know, like
you, you know what you're doing.
:
01:11:28,870 --> 01:11:29,080
Yeah.
:
01:11:29,080 --> 01:11:32,740
You know, like it's, I mean, it
really shockingly a long time
:
01:11:32,740 --> 01:11:34,600
to really believe it, you know?
:
01:11:34,600 --> 01:11:34,601
Yeah.
:
01:11:34,606 --> 01:11:35,770
It's like a little imposter syndrome.
:
01:11:35,800 --> 01:11:36,820
Yeah, exactly.
:
01:11:36,820 --> 01:11:36,880
Yeah.
:
01:11:36,885 --> 01:11:40,150
Like you're playing pretend, and then
one day you're like, oh, like I got this.
:
01:11:40,180 --> 01:11:40,600
Yeah.
:
01:11:40,605 --> 01:11:40,715
Mm-hmm.
:
01:11:40,800 --> 01:11:41,470
You can do it.
:
01:11:41,840 --> 01:11:46,790
I probably number two would be
like, like lighten up a little.
:
01:11:46,850 --> 01:11:46,970
Yeah.
:
01:11:46,970 --> 01:11:48,440
Maybe in the beginning.
:
01:11:48,445 --> 01:11:48,605
Yeah.
:
01:11:48,740 --> 01:11:50,780
I am there now, thankfully.
:
01:11:51,180 --> 01:11:55,200
, but in the beginning I had
a lot of feelings around.
:
01:11:55,885 --> 01:11:57,684
, what was quote unquote professional.
:
01:11:57,684 --> 01:11:57,745
Yeah.
:
01:11:57,775 --> 01:12:01,825
And you know, how, how
it things should be done.
:
01:12:02,125 --> 01:12:06,545
I would be like really upset if someone
was like 10 minutes late opening the
:
01:12:06,545 --> 01:12:13,305
store, or like the thought of closing the
shop for any period of time to , go on a
:
01:12:13,305 --> 01:12:19,065
vacation or something, or to go to some
family thing that, my schedule conflicted
:
01:12:19,065 --> 01:12:21,285
with was like, I could never, yeah.
:
01:12:21,375 --> 01:12:27,375
Like I could never, you know, imagine
doing something like that and actually
:
01:12:27,375 --> 01:12:31,184
it really took COVID to break me of that.
:
01:12:31,215 --> 01:12:31,510
That makes sense.
:
01:12:31,515 --> 01:12:32,775
And I'm thankful for that.
:
01:12:32,775 --> 01:12:32,835
Yeah.
:
01:12:32,865 --> 01:12:39,645
Because Covid was the first time
that I really was able to fully
:
01:12:39,645 --> 01:12:42,075
exhale for the first time in.
:
01:12:42,645 --> 01:12:47,445
What is that, 12 or thir 13 ish, I
guess, to, so like in seven years?
:
01:12:47,445 --> 01:12:51,975
It was the first time that I ever, when
we were mandatory mandatorily closed.
:
01:12:52,005 --> 01:12:52,245
Yeah.
:
01:12:52,245 --> 01:12:55,605
It was the first time that I
was ever able to actually truly
:
01:12:55,965 --> 01:12:58,635
just stop spinning plates.
:
01:12:58,665 --> 01:12:58,755
Mm-hmm.
:
01:12:58,995 --> 01:13:02,625
And like, exhale a breath that it felt
like I'd been holding for seven years.
:
01:13:02,655 --> 01:13:03,015
Yeah.
:
01:13:03,285 --> 01:13:04,785
Um, that's an interesting time period.
:
01:13:04,995 --> 01:13:05,775
Yes.
:
01:13:05,865 --> 01:13:07,575
So like, yeah.
:
01:13:07,575 --> 01:13:13,395
Maybe like lighten up a little when it
comes to like, feeling so intense about
:
01:13:13,395 --> 01:13:15,105
like, doing everything so perfectly.
:
01:13:15,105 --> 01:13:15,375
Like Yeah.
:
01:13:15,375 --> 01:13:16,455
That definitely resonates with me.
:
01:13:16,575 --> 01:13:17,205
Yeah.
:
01:13:17,235 --> 01:13:17,925
Like very intense.
:
01:13:17,925 --> 01:13:18,434
Itll be fine.
:
01:13:18,945 --> 01:13:19,335
Yeah.
:
01:13:19,934 --> 01:13:23,895
Um, and let's see, number three.
:
01:13:23,945 --> 01:13:28,565
It's so hard to, it's so hard because
lots of things are pinging around in
:
01:13:28,565 --> 01:13:33,845
my mind, but so many of those things
are like lessons that I'm grateful for.
:
01:13:33,845 --> 01:13:35,135
So I don't know that I would like.
:
01:13:35,540 --> 01:13:36,920
Want to change them.
:
01:13:37,040 --> 01:13:37,490
Yeah.
:
01:13:37,600 --> 01:13:37,870
Hmm.
:
01:13:37,930 --> 01:13:38,800
Well, maybe that's it.
:
01:13:38,860 --> 01:13:42,130
Like, maybe that's number three
is that you're gonna learn
:
01:13:42,130 --> 01:13:43,360
lessons throughout the experience.
:
01:13:43,360 --> 01:13:43,630
Yeah.
:
01:13:43,840 --> 01:13:45,820
That may feel hard or scary or whatever.
:
01:13:45,820 --> 01:13:45,880
Yeah.
:
01:13:45,910 --> 01:13:49,870
But they're actually there to guide you.
:
01:13:49,900 --> 01:13:50,559
Yeah.
:
01:13:50,740 --> 01:13:51,340
On your path.
:
01:13:51,400 --> 01:13:51,940
Yeah.
:
01:13:51,940 --> 01:13:52,570
Like, yes.
:
01:13:52,570 --> 01:13:54,425
Stay open, maybe, you know?
:
01:13:54,430 --> 01:13:54,820
Yeah.
:
01:13:54,880 --> 01:13:55,360
Yeah.
:
01:13:55,360 --> 01:13:57,640
Just stay open to the experience.
:
01:13:57,700 --> 01:13:57,940
Okay.
:
01:13:57,940 --> 01:14:01,120
Whatever is coming is coming.
:
01:14:01,150 --> 01:14:01,210
Yeah.
:
01:14:01,325 --> 01:14:03,985
And just be open, you know?
:
01:14:04,025 --> 01:14:04,900
I think that's so great.
:
01:14:04,900 --> 01:14:08,230
So number one is to, believe in yourself.
:
01:14:08,230 --> 01:14:08,650
You got it.
:
01:14:08,650 --> 01:14:09,615
Number one, believe in yourself.
:
01:14:09,615 --> 01:14:10,600
Got you're, you're resilient.
:
01:14:10,809 --> 01:14:11,290
You got it?
:
01:14:11,350 --> 01:14:11,710
Yes.
:
01:14:11,710 --> 01:14:13,180
Number two, lighten up.
:
01:14:13,180 --> 01:14:14,110
Lighten up a little.
:
01:14:14,380 --> 01:14:14,680
Number three.
:
01:14:14,680 --> 01:14:14,950
Have fun.
:
01:14:14,955 --> 01:14:15,055
Fun.
:
01:14:15,059 --> 01:14:15,850
This supposed to be fun.
:
01:14:15,880 --> 01:14:16,300
Yeah.
:
01:14:16,300 --> 01:14:16,600
It's so good.
:
01:14:17,920 --> 01:14:19,809
Uh, and number three, trust the process.
:
01:14:19,840 --> 01:14:20,050
Yeah.
:
01:14:20,050 --> 01:14:20,650
Trust the process.
:
01:14:20,650 --> 01:14:21,010
Totally.
:
01:14:21,040 --> 01:14:21,100
Yeah.
:
01:14:21,100 --> 01:14:21,640
Okay.
:
01:14:21,645 --> 01:14:21,895
Mm-hmm.
:
01:14:22,090 --> 01:14:22,630
Okay.
:
01:14:22,630 --> 01:14:26,260
Let go of the reigns a little bit,
which maybe goes with two a little Yeah.
:
01:14:26,260 --> 01:14:27,550
But is slightly different.
:
01:14:27,550 --> 01:14:27,790
Yeah.
:
01:14:27,790 --> 01:14:28,780
Trust the process.
:
01:14:28,780 --> 01:14:29,095
It's slightly different.
:
01:14:29,170 --> 01:14:29,380
Yeah.
:
01:14:29,620 --> 01:14:29,980
Yeah.
:
01:14:30,415 --> 01:14:31,434
I like that a lot.
:
01:14:31,555 --> 01:14:31,945
Oh man.
:
01:14:31,945 --> 01:14:32,035
Yeah.
:
01:14:32,095 --> 01:14:32,605
Okay.
:
01:14:32,895 --> 01:14:35,985
. Rebecca, thank you so
much for your time today.
:
01:14:36,135 --> 01:14:36,434
Thanks me.
:
01:14:36,495 --> 01:14:41,385
, as a treat, Rebecca is offering Clover
Club listeners, 15% off at Youngblood
:
01:14:41,385 --> 01:14:43,905
using Code Clover, friend all caps.
:
01:14:43,995 --> 01:14:44,805
Uh, yeah.
:
01:14:44,805 --> 01:14:46,665
I actually don't know
if it matters, but yeah.
:
01:14:46,665 --> 01:14:46,666
Okay.
:
01:14:46,671 --> 01:14:46,680
Yeah.
:
01:14:47,145 --> 01:14:49,184
Clover Friend, if it
doesn't work, capitalize it.
:
01:14:49,184 --> 01:14:49,305
Yeah.
:
01:14:49,485 --> 01:14:53,835
Um, and as always, listeners
get 15% off@hawkinsandclover.com
:
01:14:53,885 --> 01:14:55,895
, with promo code, Clover Club, all caps.
:
01:14:56,195 --> 01:15:00,495
Um, and I will link, , youngbloods
website and you should definitely
:
01:15:00,495 --> 01:15:01,515
check them out in person.
:
01:15:01,575 --> 01:15:02,775
Beautiful store.
:
01:15:03,105 --> 01:15:06,915
, and yeah, follow us on
social media Shop local.
:
01:15:07,245 --> 01:15:07,425
Yes.
:
01:15:07,605 --> 01:15:09,765
And uh, , Rebecca, thank
you so much for your time.
:
01:15:09,825 --> 01:15:10,755
Thank you so much.
:
01:15:10,760 --> 01:15:11,475
Thanks for having me.
:
01:15:11,475 --> 01:15:12,105
It was so fun.
:
01:15:12,105 --> 01:15:13,095
The pleasure was mine.
:
01:15:13,155 --> 01:15:13,215
Yay.
:
01:15:13,275 --> 01:15:14,715
All right, we will hear you next time.
:
01:15:14,715 --> 01:15:15,105
Goodbye.
:
01:15:15,105 --> 01:15:15,165
Bye.